Education

Education
2015 - 2015

Software Engineering Fellow

Hackbright Academy

A 12 week accelerated software  development program that teaches the fundamentals of computer science in addition to modern web development.

Skills

Skills

Python

Python is a high-level programming language designed to be used for creating Web applications and dynamic Web content.

Javascript

Javascript is a programming language that enables interactive functions to be added to Web pages

Html

CSS

MySQL

SQLite

SQLAlchemy

Business Management

Work History

Work History
Aug 2011 - Jun 2013

Director of Retail Services At Museum

Director of Retail Services at Museum of the African Diaspora (1 year 11 months) Developed and implemented store business and strategic plans* Created new and creative marketing strategies to increase sales* Organized consignment program to work with local artists to provide original merchandise* Instrumental in securing museum store a $10,000 donation of product from local merchant Responsible for:* Product purchasing and selection* Forecasting seasonal buying trends* All Shipping and Receiving needs* Visual merchandising and signage* Social media marketing* Vendor relations* Customer service
Aug 2008 - Aug 2011

Assistant Store Manager, E-Commerce Manager

Injeanious
Assistant Store Manager, E-commerce Manager at (3 years 1 month) Advanced to E-commerce manager to design company's retail website* Supervised a staff of three* Set the company standard for exceptional customer service* Built store morale by consistently meeting and/or exceeding set daily sales goals* Supported the buying department by analyzing customer data to forecast future fashion trends* Managed stock volume, to generate and increase sales via our online presence Responsible for:* Training staff* Aiding the shipping and receiving department with processing purchaseorders* Merchandising incorporated stock* Purchasing product in order to increase sales
Mar 2007 - Aug 2008

Assistant Director of Visitor Services

Visitor Services
Assistant Director of, Assistant Manager of Museum Store at Museum of the African Diaspora (1 year 6 months) High ticket and record sales. Impeccable customer service and clientele building* An amazing ability to create and maintain lasting business relationships with vendors* Managed a staff of three* Created daily team plans to ensure a productive environment to foster increased sales* Promoted to Assistant Director of Visitor Services to enhance the overall visitor experience Responsible for:* Designing signage and displays Conceptualizing merchandising themes to ensure heightened sales* Implementing a service representative training program Page1
2007 - 2008

Personal Assistant

InnerRising Productions
Personal Assistant to the President & CEO/Of#ce Manager at (1 year) Organized company database* Facilitated communication between company and clients/contractors Conducted market research* Responded to incoming client inquires Responsible for:* Scheduling appointments with Microsoft Outlook* Meeting transcription* Creating marketing strategies
2003 - 2007

Owner/shift Leader

Open Enterprises Inc.
Owner/Shift Leader/Educator at dba Good Vibrations (4 years) Commended for identifying and alerting corporate of#cials to an UPC barcode discrepancy that would have cost the company thousands in lost revenue if left unnoticed* Attended bi-monthly business meetings* Upheld the" Good Vibrations" high level of customer service standards Responsible for:* Implementing business plans to ensure sustainability of company* Working with vendors to ensure diverse product selection* Providing outreach education through education department.* Providing accurate health information to a diverse demographic of clients* Creating staff schedules* Supervision of fellow educators
2002 - 2003

Customer Service Supervisor

West#eld Corporation
Customer Service Supervisor at, San Francisco Shopping Centre (1 year) Managed a six-person team of Customer Service Representatives* Spearheaded and implemented the installation of the universal mall gift card program* Acted as liaison between San Francisco institutions and the tourist community Responsible for:* Calculating daily sales #gures and monthly sales average* Assisting the Marketing Director in implementing programs for visiting families* Facilitating communication with vendors on mall procedures and customer service concerns* Maintaining the order and upkeep of Information and Customer Service desks
2001 - 2002

Assistant Store Manager

Marcel Shurman Inc
Assistant Store Manager at. dba Papyrus (1 year) Managed a staff of #ve* Conceptualized different visual merchandising approaches to increase sales Responsible for:* Training staff on providing superb customer service to make and exceed sales goals* Preparation and delivery of cash deposits
1999 - 2001

Retail Store Manager

Ritz Camera & Image
Retail Store Manager at (2 years) Managed and trained a staff of six* Compiled and maintained daily #gures book* Developed employee schedules* Facilitated and supervised the conducting of inventories Responsible for:* Organized the receiving of warehouse shipments* Set and maintained the highest level of customer service* Meeting sales goals.