Customer Service - regulate client relations, manage online feedback and answer any inquiries regarding issues with any of the three products. Act as the hub between the customer and the developer identifying any bugs that may occur.
SEO/SEM – handle link building, content & keyword strategy to increase rankings on all major search networks utilizing AdWords Keyword Planner.
Social media marketing- build and maintain operation of different social media outlets (Facebook groups & pages, Twitter, Instagram, blog).
Content creation – publishing articles, blog posts and material for new and social media outlets.
Membership engagement- strategically enhance the company's membership by soliciting potential clients from similar markets.
Account management - oversee the customer relations using Salesforce by managing forum information, detailed email logs and account sign-ins.