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An innovative, efficient, and exceptionally organized Multi Location Manager, with excellent verbal and written interpersonal communication skills, supervision expertise, and public speaking proficiency. Special skills include conceptualizing, coordinating, and implementing. With comprehensive experience in analyzing and solving complex problems, while remaining attentive to detail and effectively performing multiple tasks simultaneously in a rapidly changing environment, exceptional results will be produced.

Work history

Oct 2014Present

Substitute Teacher

Hanover County Public Schools

Assisted in the overall education, safety, and curriculum of students attending Hanover County Public Schools K-12. 

Mar 2008Mar 2012

Regional /General Manager

salon del Sol

    Managed and lead over 250 employees across nine locations including Area Managers, Salon Managers, Front Desk Coordinators, Technical Staff, and Spa Attendants for a high profit corporation.     Maximized growth potential of the business by assuring that salons met or exceeded monthly and annual forecasts, Along with meeting quarterly spending budgets through the utilization of clearly developed financial strategies.  Recruited, assessed, hired, and trained all new Management, Front Desk Coordinators, and Technical Staff, reducing departmental employee turnover; Implemented and facilitated key programs to effectively train and develop staff in the areas of customer service, product knowledge, inventory control, and merchandising.     Motivated and coached Spa Managers and Assistant Spa Managers through positive reinforcement and promotion of the Aveda brand to exceed service and retail sales goals assigned to each spa, to optimize profit for the company.  Organized and developed quarterly promotions and events to significantly increase sales and productivity, as well as gain brand recognition for new and existing customers through community outreach programs and relative market networking.    Designed and maintained visual merchandising displays monthly for the retail area, raising awareness of the Aveda brand, while simultaneously providing consistency of the brand image. Promoted Aveda Products through training employees on proper brand recognition and imaging.  Planned and lead, monthly, and quarterly staff huddles and meetings to improve communication infrastructure within the spa atmosphere and improve business culture. Resolved all customer complaints or satisfaction concerns respectfully and appropriately in a timely manner.

Feb 2007Sep 2009

Assistant District Manager

Arden B

Co-Managed and Assisted DD & DDIT program.


Aug 1991May 1993

Merritt College

General Studies..