Kolja Artigliere

Responsible for receiving, analyzing, and sorting through hundreds of unsorted medical notes on a daily basis. Ability to review each document, determine its content, and place into correct section: (Physician Notes, Nursing Notes, Treatment Sheets, etc.). Ensure chronological date order is maintained within each section. Index, label, and organize sections, creating clearly navigable sets of medical records; to be used in legal proceedings and presented in court. Assist in trial binder and witness folder preparation. 

Provide guests with outstanding customer service and ensure they had a memorable dining experience. Attend to guests needs

as they may have appeared. Met daily sales goals and exceeded guest satisfaction ratings. Ability to turn any customer service related issue into a positive one, leaving the guest with a lasting impression.

• Consistently proving to provide excellent customer service and creating repeat business
• 5 years without complaints or issues that could not have been solved

Supervise and evaluate production performance of up to 20 employees while oversseeing shipping and receiving operations of over 18,000 daily incoming packages.  Responsible for the hiring and training of employees.  Enforce strict safety and health code regulations, and continually train employees in correct unloading, loading, and safety procedures. Provide updates to management regarding incoming freight loads and ensure that all deadlines and quotas are met or exceeded.  Create daily reports and process all office related correspondence, including Email, and letters.

• Promoted to Supervisor after only 6 months of employment as a part-time package handler.
• Consistently met quotas and package unload count