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Customer service proffessional seeking  a position as a team-player in a people-oriented organization where I can maximize my customer service skills and experience in a challenging environment to help achieve the goals of the whole.  I have 6 years experience in the hospitality industry and 8 years experience in music-related retail, including owning my own business for 2 of those 8.  In addition, I have logged over 6 years in the music entertainment world, organizing, booking & executing numerous events at venues in the Baltimore area.  On my own time, I enjoy photography, photo editing, & researching history. I possess multiple skills covering many fields including , but not limited to : -Excellent verbal and written communication skills, and phone etiquette -Highly flexible, energetic, motivated, & personable -Possess strong negotiating, pursuading and intrapersonal skills -Proficient in using computer software and online resources to edit photos, layouts, create menus, flyers, simple websites and advertisements -Experience purchasing & selling company products, and handling inventory (retail / food & beverage) -Successful with promotion of person, product and company -Direct FOH restaurant staff training experience (MICROS) -Ability to work well in an office environment, as well as a fast-paced restaurant environment

Work experience

Mar 2008Nov 2009

Bartender / Server / Server Training / Menu Formatting & Printing / COMUS POS Maintenance

Robert Oliver Seafood
Mar 2004Nov 2005


Papermoon Diner
Apr 2002Mar 2004


Round Table Records


Sep 1990Jun 1994


South River High School