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Work experience

2005Oct 2008

Receptionist/Administrative Assistant

Retina Care Center of Medford, Oregon - Jeffrey S Rinkoff MD

- Handled front desk duties with multi-line phones

- Scheduled appointments- Prioritized and monitored patient flow - Handled patient records filing

- Mastered Medisoft billing software- Did insurance precertifications- Managed office correspondence; typed documents

- Helped create and maintain computerized patient database- Transcribed and typed doctor’s notes - Researched medical schools for future staff physician recruitment - Dealt with pharmaceutical company reps- Handled bank deposits- Inventoried, ordered and stocked office supplies


Customer Service

Raley’s Supermarket & Pharmacy - Yreka, California

- Front line public service, dealing with a diverse customer base daily - Packing and handling customer purchases swiftly and efficiently- Responsible for providing prompt, friendly assistance - ensuring customer loyalty.





I am highly productive multi-tasker with a positive attitude. I have an optimistic outlook on life and am often described as a "people person".  I have excellent verbal and written communication skills with an editor’s eye for detail.

I have:* Almost 4 years medical office experience * 4 years of part-time retail customer service experience * Typing skills: 70-75 wpm; perfect grammar and spelling* Strong analytical and organizational skills* Outstanding interpersonal skills and phone etiquette* Knowledge of HIPAA; trusted with confidential information* Proficiency in MS Office Suite tools - Word, Outlook, Excel, PowerPoint

Professional Memberships & Community Service Projects

American Society of Administrative Professionals, 2009

Georgia Walk Now for Autism Fundraiser - "Walkin' Warriors" 2009 Team Captain 

Head Coach: Youth Soccer, Siskiyou County, California (2004)