Keena Benton

Keena Benton

Work History

Work History
Aug 2009 - Oct 2014

Developmental Disability Manager

Haywood Vocational Opportunities

I managed the Innovations program which consisted of seventeen DD Trainers (para-professionals and one QP) and twenty-three clients.  The Innovations program provided both individual and group day support services in an integrated Community Rehabilitation Program/work setting.  My responsibilities included the daily supervision of the Innovations program as well as the monthly supervision with para-professional staff, completing core competencies and conducting monthly staff meetings.  

Responsibilities also included writing goal plans for each client, completing quarterly summary reports as well as all other necessary paperwork according to HVO policy and State Regulations.  I scheduled the staff as well as each clients day to include pre-vocational tasks, compensatory education classes, community integration, volunteer opportunities and crisis intervention as deemed necessary.    

I worked closely with two MCO's to ensure that authorized services are being provided according to current guidelines as well as attend various training opportunities and provider network meetings.  I was responsible for ensuring the authorized units are submitted correctly to our billing department on a monthly basis.      

Jun 2003 - Aug 2009

ACT Team Case Manager

Meridian Behavioral Health Services

I provided intensive case management services to severely and profoundly mentally ill adults in Haywood, Jackson and Buncombe Counties.  This includes providing comprehensive services such as case management, supportive counseling, medication management and education and crisis intervention to ACT clients.  I worked with a team to provide on-call rotations to deliver ACT services 24/7, 365 days a year.      

Jun 1998 - Nov 2001

Indigent Medication Care Coordinator

Southeastern Regional Mental Health

I provided supportive therapy to chronically mentally ill clients.  I provided medication education, problem solving strategies, crisis intervention and co-coordinated the indigent medication program.  I was also responsible for maintaining our medical records per policy.  

Jan 1991 - Jun 1998

Social Worker II

Family Alternatives

I was responsible for hiring and supervising para-professionals in the CAP program.  I was responsible the supervision of fifteen staff which included therapeutic homes.  This program provided one-on-one personal care, respite and community inclusion services and crisis intervention to clients with developmental disabilities.  I was responsible for maintaining the medical records per Family Alternative policy.      


Aug 1984 - May 1989





Various Certifications

Various Authorities



Various Skills

I have excellent interpersonal, written, problem solving and communication skills.  I am a reliable employee that accepts supervision well.  Proficient in Microsoft Office and Outlook.