Founder and President
ABPMP Panama Chapter
Coaching, Member OnBoarding, CBPA and CBPP certifications
Coaching, Member OnBoarding, CBPA and CBPP certifications
- Sales Management
- Account Management
- Portfolio Management
- Project Management
Brands introduced to Panama and the region:
Social Media Marketing.
Social Media Marketing.
Social Media Management. Web and media assessment.
- Key Account Management - Commercial Development - Resource & Project Management - Technical and Operational BPM macro alignment - Account Management - Sales - Managed accounts and/or projects: • Adams County • ALSCO • ARIFA • Aseguradora Ancón • AVIANCA • BAC Bank • Banco Alemán Platina (former) • Banco Central Dominicana • Banco Continental (former) • Banco Cuscatlán (former) • Banco General • Banco Nacional de Costa Rica • Banco Nacional de Panama • Banco Santander Chile • BANESCO • BANEX (former) • Banistmo (former) • Banvivienda • Barclays Bank Portugal • BGA Honduras (former) • BLADEX • BOEING • Cable and Wireless • Caixa Navarro España • Caja de Ahorros Panamá • CCE Puerto Rico • Celtic Insurances • Chevron • Citigroup • Comfama • Commerce Bank • Common Wealth of Massachusetts • Corporación Andina de Fomento (CAF) • DeVry • DGI Panama • DGII Rep. Dom. • DHL Singapur • Digicel • Econofinanzas • EDIOACC • Elektra Noreste • EPASA • Fennemore Craig • General Electric – GE Finance • Generali • Global Bank • Grupo Financiero Uno (former) • GyT Guatemala • HSBC Bank • Industrias la constancia – SAB Miller • MICASA Venezuela (former) • MICI de PANAMA • Milwaukee Area Technical College • Ministerio de Economía y Finanzas – MEF Panama • Multi Bank • Nanyang • National Bank of Abu Dhabi • Norfolk Southern Corp. • NV Energy • Prince William County • ProHealth • San Cristóbal Argentina • Sanofi Aventis • Sanofi-Aventis • Snacks Venezuela • Sucre Arias y Reyes • Telecarrier • Tower Bank • ViroPharma
Communication and BI for existing Alumni network in Panama, Costa Rica, Colombia, Ecuador, Bolivia, Guatemala, Honduras, El Salvador and Argentina.
- Management of the LA Professional Service Team, including coaching, control,hr management - Project Management, including the structuring, execution and the project change management - Technical and Operational BPM macro alignment for engaged projects - Involved in Account Management, (Pre-)Sales
•In charge of the creation, implementation, sales and management of e-commerce solutions for national and foreign customers. • Programming of key applications • Graphical Design and Brand Creation • Creation and implementation of workflows • Project Management
•In charge of the banks ATM and POS products, technologies, operations and devices •In charge of the Banks Corporate electronic banking application for foreign clients •Technology development, evaluation and implementation •Provider Management (Negotiations, Workflows, Quality Control) •Operational Management
Purchased by Banco General.
•In charge of the development of the Banks Web Portal •In charge of the development, programming and operation of the e-banking application •Project manager in charge of the implementation of the banks technological platform into the environment of Banco Continental de Panama during a merger process
PhD in Economics and BA - focus on business process management.
- Additional Majors in Project Management, Finance Management and Marketing from Stetson University
Top qualities: Great Results, High Integrity, Creative
“Recomiendo a Kay por su alto grado de profesionalismo en la interpretación de una idea, haciéndola tangible mediante su desarrollo de procesos, seguimiento y control, priorizando siempre la imagen del cliente y su correcto posicionamiento. Un gran integrador de equipos de trabajo donde imprime energía creativa y certeza operativa. Altamente recomendable como ejecutivo pero sobre por su integridad personal.
“Kay is result driven; never lose the sight from the objective. One of the best negotiators I know.”
“Kay is an energetic and passionate services provider to clients around the globe. Counted on in the midst of any crisis, Kay is the consummate professional. He has a deft hand and is able to manage both inside and outside effectively.”
“Kay possesses a unique set of skills that was a key factor in Ultimus's record growth in 2010. His project management skills and attention to detail, as well as the consistent on time delivery of projects is legendary within the Ultimus Customer Community and along with his team made many Fortune 50 customers extremely successful. This focus, combined with a eye towards providing customers with solutions and real value in the services he and his team provided is valued and continues to be key in the acquisition and retention of numerous customers and partners. Kay is a team oriented leader and contributor and works well across key functional areas along with sales, customer support, and customer advocacy. Finally, his keen sense of humor and wit is contagious! All around a he's a great person to work with, to have on the team, and is a key contributor to the organization. I would welcome the chance to work with him again."
“Kay is a rare person whose business knowledge and skills cross-over fluidly from the technical side to the business side, from strategic to operational, and from sales to professional service. In addition, Kay is extremely intelligent, very hard working and consistently delivers strong results. He has been a tremendous asset to Ultimus throughout his time in the Ultimus Latin American operations.”
“Kay is tireless in his pursuit for quality Professional Services at Ultimus. He has defined the roles and processes required to build and scale a world class customer support organization; leading one of the most successful PS regions within the company.”
Mr. Winkler is a very high educated intercultural professional, with excellent communication and teamwork abilities. His logical, analytical skills and problem solving capabilities make him a person I truly could recommend for any other company or institution.
From the first time I spoke with Kay I was immediately impressed. He completely understands what it takes to design, develop and implement tailored solutions. He is as much technology aware as people focused. I've enjoyed watching him help clients think through their needs and requirements so as to craft great user experiences. He is easy to like. He can tell stories in German, Spanish, English and most likely Portugues and Arabic too. If I was looking for help building process-driven solutions, I would go to Kay.
Kay always brought the conciliatory view of the situation, creating solutions and the 'professional edge' to the job. He had a clear view of his entire product line, and always was able to find the best way to apply it.
2015, I ABPMP Panama Event 1.
2015, I ABPMP Panama Event 2.
2015, I BPM Coaching CINVESTAV
2014, I BM Technology Event - FATCA, BPM and BRE.
2013, Annual Event Capital Financiero - FATCA Introduction.
2012, UDI, New BPM tendencies.
2011, Seven Steps for successful BPM Implementations, Webinar, worldwide.
2010, XVI Congreso, Universidad Tecnológica de Panamá, Innovando los Procesos de negocios Usando mejores Practicas más Tecnología de la Información, BPM y SOA.
2010, BPM y ERP, Price Waterhouse & Coopers - Ultimus, Panamá.
2009, Panamá – Universidad Interamericana – Diplomado de Project Management.
2008, Panamá - Ultimus Partner University – Experiencia en Proyectos en Latinoamérica / Adaptación de Metodologías a nuestros Mercados.
2007, Panamá – Universidad del Istmo – Diplomado BPM 12007, Panamá – Universidad del Istmo – Diplomado BPM 22007, Panamá – ULACIT – Inducción a BPM
2007, Panamá, Louisville University, Introduction to BPM.
2006, Costa Rica – Club Unión (Msft BPM Convention) – Metodología de Implementación BPM (Dirigida a CEO’s / CIO’s).
2005, Panamá – Andar Panamá – Estructuración Operativa de la Empresa.
Foco laboral durante de los últimos 10 años para el desarrollo y la implementación de soluciones de:
Ambientes de trabajo multinacionales, cubriendo arquitecturas:
- practical management methodologies - philosophy - science, technology, politics and fiction
Strategic operational and business planning, organizational and technical structuring of solutions, including its implementation and management. Taking advantage of innovative technologies as well as best practices of human resource-, financial-, marketing- and project management.