Download PDF

Kayla Groden

Undergraduate Student- Texas Southern University


Seeking entry level position to provide experience and professional growth consistent with accounting and finance career goals; currently working toward undergraduate degree with desire to obtain graduate degree upon completion of CPA license.

Work experience

Aug 2015Jan 2016

Customer Care

Texas Southern University

Maintained operations of the facility, Handled Money Transactions, Offered promotions and sales

Sep 2014April 2015

Associate Helpdesk Specialist

Tangoe, Inc

Handled call volumes in call center (50), Answered inbound calls and emails to assist customers, Made outbound calls and emails to mobile providers and team members to resolve solutions, Managed accounts, supported business cliental with telecom expense management, Prepared mobile devices for service, Received and monitored status of orders.

Feb 2014Aug 2014

Service Agent 

Enterprise Rent-a-car

Cleaned and prepared cars for rental, Drove to homes and businesses of customers for pick up and drop off, Received recognition for great customer service, Answered scores of customer calls daily, Obtained customers information and entered in system

Aug 2013Feb 2014

Service Representative/ Kids Club Attendant

24 Hour Fitness

Supervised Kids, Answered telephone calls, Made copies, Made money transactions and offered promotions, Directed Customers to areas to resolve needs, Maintained clean gym

Mar 2013July 2013

Cashier/ Expeditor


Handled cash and card transactions, Expedited and delivered food to guest’s tables efficiently, Maintained clean and stocked restaurant, Supported other employees with duties as needed

Cashier/ Stocker


Monitored receipt and unloaded incoming boxes, Separated and stocked new merchandise, Handled cash transactions, Processed deliveries with customers, Explained store promotions


Aug 2015May 2017

Bachelor of Business Administration in Accounting

Texas Southern University- Jesse H. Jones School of Business
Jan 2012Aug 2015

Associates of Arts in Business 

Houston Community Collegef


January 2016

Received the Jesse H. Jones, John Odom Scholarship by demonstrating the highest levels of intellectual and personal achievement

April 2016

Received university Honors award for recognition of a High Achieving Student


January 2016- Current

President and active member of the Club Women's Basketball team

August 2015- Current

Member of National Association of Black Accountants

August 2015- Current

Member of Certified Fraud Examiner Association