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Work experience

Jul 2012Present

Independent Project Manager

Upwork.com

On my journey to working as an independent contractor / project manager on Upwork.com, I started off as an administrative support provider and gradually expanded through the wings of web design,customer support and telemarketing. Types of contracts I handled through Upwork.com: - Administrative support - Customer service (non-technical) - Web research - Data entry - Graphics design - Personal assistant - Virtual assistant - Social Media Marketing. Some of my achievements on Upwork.com: - More than 67 contracts with clients from all over the world - More than 780 hours logged - An impeccable average client rating of 4.95 on the scale of 5 - 100% successful work delivery record - Positioned in the TOP 25% avearge of 23 Upwork.com skill tests.

Here is my profile link  

https://www.odesk.com/users/~01fc2d9b60f796375a

Jun 2013Present

Independent Project Manager

Elance

On my journey to working as an independent contractor / project manager on elance.com, I started off as an administrative support provider and gradually expanded through the wings of customer support and telemarketing. Types of contracts I handled through oDesk: - Administrative support - Customer service (non-technical) - Web research - Data entry - Graphics design - Personal assistant - Virtual assistant - Social Media Marketing. Some of my achievements on elance.com: - More than 24 contracts with clients from all over the world - More than 200 hours logged - An impeccable average client rating of 5 on the scale of 5 - 100% successful work delivery record.

Here is my profile link  https://www.elance.com/s/kfarhan/

Aug 2012Present

Owner

Farhan 24/7 Support

I'm the owner of Click-Hook Technology, its an upwork.com agency. Under this agency I've a experienced team of 10+ worker. Click-Hook Technology achievements on oDesk.com: - More than 25 contracts with clients from all over the world - More than 900 hours logged - An impeccable average client rating of 4.94 on the scale of 5 - 100% successful work.

Here is the agency profile link  https://www.odesk.com/companies/CLICK-HOOK-TECHNOLOGY_~016b3ccfe28f524a7b

Jan 2008Dec 2011

Customer Service Specialist

Citycell
I worked in the customer service division (contact center) of Citycell for 4 years. My job responsibilities included: - Providing accurate customer service for inbound contacts - Maintaining proper QA guidelines for customer service - Maintaining target adherence level for availability - Meeting weekly/monthly KPI - Maintaining improvement databases for various targets - Making outbound calls for high-profile clients - Assisting team members in managing duty roster - Attending monthly strategic meetings with team leader

Education

20062010

ACCA

Oxford Brookes University
Jan 2003Dec 2005

HSC

Faridpur Yasing College
19962003

SSC

Faridpur Zilla School

Skills

Lead Generation

I'm a full time and professional upwork.com Top Rated Lead generator, email sourcer, web researcher and data collector. I'm fast, accurate, reliable and hard working service provider.

LinkedIn Lead Generation

I'm also a great and experienced LinkedIn lead generator. I can reach and find out anyone contact information(email/phone) by using LinkedIn and google.

I do follow 5-7 step to get and validate an email. I do use  Linkedin, Sales Navigator, Google, boolean search, Rapportive, Mailtester,email-format,datanyze,email hunter, anymailfinder and app.voilanorbert to get and validate an email. My collecting email list will be 95%+ valid.

Web Research

Web research is my hobby and profession. In upwork.com my maximum successfully completed job are web research based.

Administrative Support

I do provide ultimate admin support. You will find me 24/7 in online and I think availability is the main condition to provide best admin support. 

Graphics Design

Without creativity  a designer designing is zero. I've creativity, keen eyes, quick learning ability  and also have great hand on Photoshop, Illustrator. I've completed successfully various designing project in upwork.com and got 5 star feedback from clients.

Logo/Banner Design

I've more then 6 years experienced on this sector. When I didn't started with odesk, I did work on logo/banner designing project. 

Virtual/Personal Assistant

As a Virtual Assistant I'm reliable, fast, quick learner, hard worker, friendly and Punctual.

Social Media Marketing

SMM is a vast sector to work, day by day its spreading and changing the way of work. As a SMM worker I do work in all social media site likes Facebook, Twitter, Youtube, LinkedIn, MySpace, Pinterest, Hi5...........more. 

Lead Generation

I've hugged experience  of any kind of lead generation.

Data Entry

More than 8 years I'm working in this sector, but I think still I need to know more. You know small 2 word "Data Entry" but a vast kind of work in this sector. Everyday I'm learning.

Portfolio

I've completed more than 100 jobs in upwork.com. To check my ability of work please take a short look below

Portfolio

As a great Graphics/Logo/Banner Designer I've designed a lot of innovative and new look product. I've attached 3 sample design here