Katie Williams

Katie Williams

Work History

Work History
Feb 2008 - Dec 2008

Accounting/Customer Service Rep

American Plastic Lumber

§Assisted with customer service and general accounting practices. Along with general office work that included filing, faxing, answering incoming calls, correspondence with customers either via email or phone, and keep office environment clean.

§Responsibilities also included: Accounts payable and accounts receivable to and from multiple vendors across the United States. Calculated payroll biweekly for all employees. General office filing, phone coverage, email coverage and personal office assistant for whom ever within the office. Also evaluated estimates with mark-up sheets based of an RFQ (Request for Quote) form.

Feb 2007 - Feb 2008

Business Development Administrator &

American Data Recovery

§Researched, located, and created partnership with 50+ Authorized Service Centers around the United States for business expansion. Created Purchase Order application. Created document of Credit and Bank References. Updated Referral Partnership and Preferred Client documentations and database. Created light advertising and marketing (brochures, business cards, and signs).Ordered, researched, located, and contacted multiple part vendors as the part time lab administrator. Also assisted shipping department with general shipping/receiving duties along with management lab duties

§Responsibilities included: Correspondence between each 50+ Authorized Service Centers around the United States (sending out contracts, procedures, updates, and supplies), data entry within three on-site databases, tracking specific jobs for problem solving purposes, light book keeping, deposit payments within the forensics database, organized shipment of packages from multiple locations. Unpackaging and packaging incoming and outgoing mail/boxes. Creating invoices per each customer, adding, modifying, and documenting every detail of each specific job, keeping the room/equipment organized, filing, creating boxes

May 2005 - Feb 2007

Project Aide/Global Telecom Analysis

Intel Corporation

§Assisted with customer service, troubleshooting, and management of Intel’s voicemail telephones along with general office work that included filing, faxing, multiple phone lines, responding back and forth with customers either via email or phone, and general office organization

§Responsibilities included: PBX Switchback and voicemail relationship throughout the entire Intel Corporation, adding and modifying telephony systems, data analysis, and connection on a day basic through hotline calls with customers.


Aug 2008 - Present

Bachelor's of Science

Fayetteville State University

§Full time student. Going to college all day on Tuesdays and Thursday as well as online.

Aug 2005 - May 2007

Assoicates of Arts

Folsom Lake Community College

§Earned my A.A. Degree from Folsom Lake Community College in Folsom, CA on May 2007


Student of Business, Management