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Katie Turner

E-Commerce & Digital Marketing Manager


For the past 7 years I have been focusing on building a career in an industry that I wake up excited about every day. As e-commerce and digital marketing  is now a core focus in all companies, I thrive at the challenge to remain ahead of the game & on trend with my marketing concepts, design aesthetic & through all social media outlets. I pride myself on my ability to create anything from the ground up. I am passionate about what I do and it shows through my strong work ethic and exceeding results.


Digital Marketing Specialist

Riverlea Group Ltd

Riverlea Group Ltd – Manufacturers and distributors of world-class outdoor products. Since 1991, marketing quality outdoor products throughout Australasia. Stocked at major retailers including, Mitre 10, Placemakers, ITM, Bunnings & more. As Digital Marketing Manager my role involves:

  • Formulate unique marketing strategies to build a lasting digital connection with consumers.
  • Launch optimised online adverts through Google Adwords, Facebook etc. to increase company and brand awareness.
  • Managing 7+ e-commerce sites across the Riverlea Group Ltd group, driving all site improvements and development with creative, digital and sales teams.
  • Planning and monitoring the ongoing company presence on social media platforms for all brands including creating original creative marketing campaigns, content and copy for Facebook, Instagram, Pinterest, Twitter and the blog.
  • Manage and develop all e-commerce and digital SEO efforts (keyword, image optimization etc.)
  • Measure performance of digital marketing efforts/ e-commerce sites using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
  • Acquire insight in online marketing trends and keep strategies up-to-date/ ahead of the game.
  • Collaborate with designers to improve user experience and engagement.

E-commerce & Digital Marketing Manager

September 2013 JUNE 2016

Sister NZ Ltd is one of New Zealand's leading fashion hubs with four retail brands/outlets- Sisters & Co, Boys Next Door, PAIR & Sisters Swap.  Stocking over 50 local and international labels including  Karen Walker, Stolen Girlfriends Club, Alexander Wang, Rag & Bone,  Juliette Hogan, Daniel Wellington and more.  Sisters & Co is a leading department store and a rapidly growing online fashion retailer that I had a major role in developing and expanding.  As E-commerce & Digital Marketing Manager my role involves:

  • Managing the Sisters & Co, Boys Next Door and PAIR e-commerce site's including constant site maintenance and development.
  • Managing the design, e-commerce and dispatch teams.
  • Exceeding targets and analysing website performance for both sites through Google analytics and SEO reports.
  • General product upload and photo-shoots to keep stock up to date and fresh on the sites.
  • Customer service- providing a great customer rapport to create key relationships therefor increasing sales opportunities. I find this a key part in increasing retail sales and gathering insight into you customer demographic. 
  • Management of all social media platforms for all brands including creating original creative content and copy for Facebook, Instagram, Pinterest, Twitter and the blog.
  • Liaising with Art Director to create all creative content including web graphics, advertising material, seasonal look-books, EDM's and more.
  • Creating and implementing all marketing strategies and advertising initiatives.
  • Event planning and co-ordination as well as weekly photoshoots to create unique content for both social media and web products shots.
  • Career highlights- Driving and increasing web sale's by over 250% in my first 6 months. Conversion rate increase of 2% in first 8 months.

E-Commerce Manager, Social Media & Graphic Designer

Wendy's Boutique
Jul 2012Sep 2013

Wendy's Boutique is high end boutique store located in Tauranga, stocking an array of sort after national and international womens fashion labels including Trelise Cooper,  Kathryn Wilson, Andrea Moore & Caroline Sills.

  • Overall management of the Wendy's Boutique online store.
  • Exceeding targets and analysing website performance through Google analytics and SEO reports.
  • Designing all graphic material including web graphics, in-store signage, advertising material, brochures and more.
  • Creating weekly EDM campaigns and analysing the performance in order to constantly be growing the online presence and customer database.
  • Creating and implementing all marketing strategies and advertising initiatives.
  • Event planning and co-ordination.
  • Management of all social media platforms including Facebook, Instagram, Pinterest, Twitter and the blog.

Graphic Designer

Hamilton central business association
JAN 2011Jul 2012

Hamilton Central Business Association provides support to local businesses based in the Hamilton CBD and knowledge to the public on all the top trends, stores and hot spots.

  • Provided all graphic and digital material from print to social.
  • Created all graphics and visuals for the 2012 Hamilton Central Business Awards.
  • Created multiple marketing collaborations and designs for events with clients such as Sky City Hamilton, Casabella Lane and Ruby.
  • Created weekly EDM'S and original social media content.


Certificate of Art & Design

Whitecliffe College of Arts & Design

Certificate of Art & Design


Sacred Heart Girls College

NCEA Level 1- Endorsed with Excellence

NCEA Level 2- Endorsed with Merit


E-commerce Management 

I have developed, designed and managed 12+ successful e-commerce sites across multiple different companies, brands and industries.  I have competent experience using a vast range of e-commerce platforms.


Over 4 years experience in digital marketing roles being responsible for developing, implementing and managing marketing campaigns tpromote/sell products and services .Enhancing brand awareness within the digital space as well as driving website traffic and acquiring new leads/customers.


Over 4 years experience implementing, managing and maintaining Google Adwords campaigns and analysing and reviewing Google analytics to enhance performance and provide accurate data and reporting. 

Social Media

I have been managing social media across multi-platforms Instagram, Facebook, Pinterest, Twitter, Snapchat and blogs for a number of years.  Implementing and creating captivating and engaging marketing concepts to grow followings, expand engagement and increase brand awareness.

Graphic Design/Photography

Many years of experience  creating and designing original content from print to digital using all Adobe Suits.  Including  Photoshop, InDesign,  Illustrator and more.  have come from a background of implementing seasonal and weekly photoshoots. I have experience in everything from organising the logistics of the shoot through to taking the imagery for both product and campaign images as well as editing the shots. 


I have been managing e-commerce, dispatch, marketing and creative teams for the past 5 years. Confidence and clear communication to become a competent manager in my opinion involves finding the key skills and attributes in each person and helping them to excel and grow in that area to create the most efficient team possible. 

Customer Service

I have over 7 years experience in a customer service based roles, I believe creating a strong customer rapport is the key to any successful business.  Knowing and understanding the wants and needs of your target marketing is the driving force behind any successful marketing campaign.  

Personal skills

I am incredibly organised, adaptable and a fast learner. I pride myself on my ability to use my initiative proficiently, with great time management skills. I have a strong attention to detail and a willingness to take on any challenge or task. 


Additional Info

References available upon request.