Jun 2015 - Present
From Recruitment Consultant| Dublin 2 I am a vertical market specialist within IT and this has allowed me to build up specialist in depth knowledge of the sector. Building long term relationships with both Candidates and Clients has been a focus of mine and I believe it enables me to put the best people forward for the best jobs. I meet approximately 30 Front end Developers a month and provide them with a comprehensive service including CV writing, interview preparation and Resignation support. Duties: Sourcing candidates through Advert Writing, Networking, Boolean Search and Headhunting Managing the full life cycle of recruitment, from sourcing to interviewing, and then reference checking and retention. Gaining knowledge and full understand of client needs and key requirements for role. Using creative ways to advertise vacancies through a variety of media Maintaining a social media presence and keeping up to date with the current market trends Interviewing candidates and meeting with them to understand their needs and c ore competencies with key hiring requirements Managing the interview process including-interview preparation, feedback and offer Salary negotiation Onboarding process Some of the things my candidates have said about me: " Despite my experience as IT Consultant in recruitment processes, Katie showed me a completely innovative way of dealing with it. We talked about a project and at the end I realised it was the best phone interview I've ever had. Katie deals with the serious recruitment issues on a humanized perspective and with the ability of increasing the candidate's motivation and confidence, always showing maximum attention to the details and a big will on helping and supporting. It was a privilege to see Katie's professionalism. Thank you!" " Katie worked with me to find a new IT position in Dublin. She was extremely professional and personable, and I enjoyed working with her immensely. She worked very closely with me to make sure that the position I interviewed for was the right choice for me, and helped me to prepare vigorously for each stage of the interview process. I would use her again without a doubt" " I recommend Katie as a
Customer Service Representative
Jun 2014 - Jun 2015
Eishtec I Wexford
Customer Service Representative| Working in a customer service environment as an outsourced partner for a mobile telecommunications company in the UK. Duties include and not limited to: Consistently reach monthly targets and key performance indicators. Building rapport with customers Handle secure information in conjunction with the data protection act. Issue resolutions that satisfies customer and in compliance with company regulations. Seek out opportunities with a customer for revenue generation and business development. Obtain and evaluate all relevant information to resolve complaints. Manage administration. Maintain an upkeep on processes and policies issued by outsourced partners.