Summary

I am self-motivated and a self- starter who is currently working towards finishing my Bachelors Degree in Management of Information Systems. I expect to graduate in Spring of 2017. With the combination of my degree and many years of customer service I hope to find a long term and fulfilling position where I can utilize my skills for the benefit my future employer. 

Education

Education

Bachelor of Science in Business, Concentration: Management Information Systems

Aug 2009 - Present
Purdue Calumet University, Hammond, Indiana

Associates in Business Administration, Concentration: Managment

Aug 2005 - Jun 2009
Ivy Tech Community College, Valparaiso, Indiana


Relevant Courses:

Business Operation, Business Development, Accounting, Principals of Management, Promotion Management, Consumer Behavior, Personal Selling, Principals of Retailing, Market Research

Work History

Work History

Patient Registrar

Feb 2012 - Jun 2014
Porter Regional Hospital
  • Provide Efficient registrations to minimize patient wait times
  • Delivery of great customer service to all patients and families
  • Effectively coded Medicare compliance correctly for on the spot testing using ICD-9 codes

Sales Leader

Aug 2006 - Apr 2012
Fashion Bug

Sales Leader, September 2008 to April 2012

Sales Associate & Head Cashier, August 2006 to September 2008

  • Recognized as one of the 250 top credit sales associates of company with over 900 stores
  • Provide assistance in administrative organization including document management and weekly scheduling
  • Train approximately 8 associates monthly in sales promotions and techniques through role-plays and feedback
  • Responsible for up to $5,000 on a daily basis
  • Assist in hiring and interviewing potential employees
  • Deliver great customer service to all clients and troubleshoot any issues they may have

Supervisor

Feb 2004 - Apr 2006
Hancock Fabrics

Supervisor, March 2005 to April 2006

Sales Associate, February 2004 to February 2005

  • Implemented training procedures and trained 5 new hires on processes
  • Assisted 5-10 customers daily in problem resolution
  • Managed weekly inventory of over 500 products
  • Provided great customer service

Skills

Skills

Professional Comunication

STAR

Medicare Compliance Coding

using ICD-9

TIme Management

Microsoft Office

Customer Service