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Summary

I am self-motivated and a self- starter who is currently working towards finishing my Bachelors Degree in Management of Information Systems. I expect to graduate in Spring of 2017. With the combination of my degree and many years of customer service I hope to find a long term and fulfilling position where I can utilize my skills for the benefit my future employer. 

Education

Aug 2009Present

Bachelor of Science in Business, Concentration: Management Information Systems

Purdue Calumet University, Hammond, Indiana
Aug 2005Jun 2009

Associates in Business Administration, Concentration: Managment

Ivy Tech Community College, Valparaiso, Indiana


Relevant Courses:

Business Operation, Business Development, Accounting, Principals of Management, Promotion Management, Consumer Behavior, Personal Selling, Principals of Retailing, Market Research

Work experience

Feb 2012Jun 2014

Patient Registrar

Porter Regional Hospital
  • Provide Efficient registrations to minimize patient wait times
  • Delivery of great customer service to all patients and families
  • Effectively coded Medicare compliance correctly for on the spot testing using ICD-9 codes
Aug 2006Apr 2012

Sales Leader

Fashion Bug

Sales Leader, September 2008 to April 2012

Sales Associate & Head Cashier, August 2006 to September 2008

  • Recognized as one of the 250 top credit sales associates of company with over 900 stores
  • Provide assistance in administrative organization including document management and weekly scheduling
  • Train approximately 8 associates monthly in sales promotions and techniques through role-plays and feedback
  • Responsible for up to $5,000 on a daily basis
  • Assist in hiring and interviewing potential employees
  • Deliver great customer service to all clients and troubleshoot any issues they may have
Feb 2004Apr 2006

Supervisor

Hancock Fabrics

Supervisor, March 2005 to April 2006

Sales Associate, February 2004 to February 2005

  • Implemented training procedures and trained 5 new hires on processes
  • Assisted 5-10 customers daily in problem resolution
  • Managed weekly inventory of over 500 products
  • Provided great customer service

Skills

Professional Comunication
STAR
Medicare Compliance Coding

using ICD-9

TIme Management
Microsoft Office
Customer Service