• Todmorden West Yorkshire

Katie Anderton

Internal Sales Representative


Work experience

Work experience

Alco Vales Group Limited

Oct 2012 - Present

Internal Sales Representative

Working with a team tasked with facilitating the growth of Alco Valves within the Oil and Gas market by offering highly engineered, quality products into the Oil and Gas sector.  My main role within this function is dealing with daily global enquires and providing technical and commercial assistant to clients requirements in order to ensure orders to meet monthly targets.

Main responsibilities include;

  • Identifying customer needs
  • Dealing with daily enquires
  • Providing technical and commercial quotations
  • Assessing customer requirements and advising alternative technical advice and solution.
  • Reading and understanding customer specifications and requirements
  • Developing new terrains; collecting market research and expanding into new markets
  • Identifying new markets and customer base
  • Reporting statistical figures and KPI's monthly and yearly
  • Attend meetings and presentations internally and externally
  • Attending kick of meetings with clients
  • Evaluating competitor activity and developing appropriate responses
  • Writing accurate & informative sales reports and documentation

  • Constantly developing existing sales processes which will generate sustainable growth and new business.

Grandma Pollards Chippy

Nov 2005 - Oct 2012

Sales Assistant & Waitress

Actively undertaking most roles within the restaurant setting including taking order, table service, plus additional kitchen and preparation work. In addition I was promoted to undertaking more managerial roles such a front of house, cash control and being responsible for a small team of 10 employees.

Main responsibilities;

  • Assisting with the training of new members of staff.
  • Handling customer complaints and queries- listening to the customers’ problems then devising a way to solve the problem without disrupting service or offending the customer.
  • Ability to work effectively under time pressure and for long and extended hours
  • Developing innovative ideas to improve the service within the shop.
  • Contributing significantly towards the day to day running of the shop including delegating jobs to other members of staff, checking that all jobs are carried out to the highest standard.
  • Ensuring the premises is shut down and locked up correctly
  • Effectively managed stock to use stock items to prevent waste and decrease profit loss.

Mount Skip, Hebden Bridge Golf Club

2011 - 2012

Bar Staff & Waitressing

Undertaking most roles within the bar and restaurant setting, including table service and bar tending plus occasional kitchen work. In addition I was promoted to undertaking some management type tasks such as stock take and bar cash control and delegating roles effectively between team members.

Gordon Riggs, Mill Shop Cafe

Dec 2008 - Jul 2009

Sales Assistant & Waitress

Undertaking most roles within a waitress setting, including table service with the occasional kitchen and food preparation work. In addition was taking orders and relaying them through to the kitchen, handling money and dealing and managing stock and following orders effectively from higher level management and conducting certain roles to the highest standard required.



University of Huddersfield

2010 - 2014

BA (Hons) Business Studies – Graduated 2:1

Modules (Year One) - Accountancy, Statistics, Financial Services, Marketing, Business issues and ethics.

Modules (Year Two) – Operations Management, Research methods, small business, enterprise and planning, Banking and Finance and Organizational Behaviour.

Modules (Year Four) – Dissertation Module, Small Business Entrepreneurship, Strategic Retailing, Environmental Policy & Business Policy

Calder Sixth Form

Sep 2008 - Aug 2010

A Levels

Business Studies – (A)

Media Studies – (B)

Economics - (D)

Todmorden High School

Sep 2003 - Aug 2008


A - C in 11 GCSE's which include;

Mathematics (B)

English Language & Literature (B)

Graphics (B)

Textiles (B)

History (C)

Key Skills & Competencies

  • A good level of written and verbal communication skills.
  • Able to quickly gain extensive knowledge of a company products & services.
  • Possessing a confident and articulate telephone manner


  • Introduction to Valves (BVVA)
  • Introduction to Hyraulics (BVVA)
  • Prince 2 (Project Management Course) - Currently completing 
  • Lean Six Sigma - White Belt Certification


Volunteering Work

I volunteered to travel to Uganda with the Great Generation charity to help with numerous projects and activities which included;

    • Actively teaching local children awareness and prevention of HIV & Aids.
    • Volunteering at local medical centres offering assistant and medical help.
    • Worked alongside local communities to build food gardens in order to become more sustainable


I have a monthly membership at my local gym which i attend 4-5 times a week and take part in various fitness class such as spinning, box fit and Insanity.


References are available on request