Kathy Oliver 

  • 530 Love Point Rd. Stevensville,  MD 21666
  • 410-279-1838
  • LMOL64@aol.com

Summary

I possess several years experience working in the food-service setting. I have held various management positions throughout my career. I have gained knowledge and experience in managing  personnel, scheduling, completing inventories and inventory ordering. I possess basic computer skills. I am knowledgeable in money handling, balancing cash registers and credit card processing systems. I also have several years of customer service experience.    

Work History

Work History
Mar 2010 - Present

Manager

Stevensville Crab Shack                                                                           Stevensville, MD 

Manage all aspects of a carry-out styled seafood restaurant. Complete food prep, inventory and place inventory orders on a regular weekly basis. Perform various duties such as food preparation, management and balancing of daily cash register and credit card processing machine, performs daily various cleaning duties and prep. Provide excellent customer service to customers.

 

Dec 2007 - Dec 2009

CNC Machine Operator 

Advanced Casework                                                                                 Hagerstown, MD 

Was responsible for the operation of the shop CNC Machine. Completed pieces as per orders and designs. Pieces were used to assemble cabinets and counters for commercial use.

Left position due to lay-offs. Company went out of business. 

Feb 2002 - Dec 2007

Store Manager

McDonald's                                                                                                  Williamsport, MD

Managed all aspects of a fast-food service restaurant. Managed personnel. Created work schedules. Managed store inventories and completed inventory ordering. Completed daily balancing of cash registers and credit card processing and bank deposits. Provided excellent customer service and handled all customer complaints. Attended various Management courses for professional development. 

Resigned to accept position with Advanced Casework. 

Feb 2000 - Feb 2002

Manager

Frank & Steins                                                                                              Hagerstown, MD

Managed a small fast-food & beer restaurant within Mall food court. Managed personnel. Created work schedules. Managed store inventories and completed inventory ordering. Completed daily balancing of cash registers and bank deposits. Provided excellent customer service. Was responsible for daily food prep and various daily cleaning duties.    

Left position here due to lay-offs. Company went out of business. 

Sep 1992 - Feb 2000

Customer Service Representative

Burhans Express Cleaners                                                                       Hagerstown, MD

Performed as a customer service representative at small dry cleaning business. Received customer's items and prepared orders for cleaning. Processed orders and tracking of customer items. Responsible for the operation of the cash register. 

Resigned to accept position with Frank & Steins, relocated to new area. 

Apr 1989 - Aug 1992

Assistant Manager

Burger King, Avondale, AZ

Assisted with the management of a fast-food service restaurant. Assisted with the management of personnel and scheduling. Provided excellent customer service. Performed daily food preparation, daily cleaning duties and various inventories and inventory ordering. Managed and balanced cash registers daily.  

Resigned when I moved out of state. 

Education

Education
Aug 1978 - Jun 1982

High School Diploma

West Albany High School, Albany OR

Graduated with a general studies diploma.