Head of Customer Support at BrandYourself
- New York NY
• Test BrandYourself production after every release
• Test all production functionality once a week.
• Maintain BrandYourself's DIY Product "Boost Steps" – tested the accuracy of instructions, which guide users through the process of optimizing links to show up higher in Google. Consistently updated instructions to be as accurate and user friendly as possible.
• Created blog post tutorials for our HeadStart program which detail the importance of keeping an active online presence and how to achieve one.