• Accomplished business developer leader with over 20 yrs experience driving consistent goals  and revenue growth through building and maintaining client relationships.
  • Natural Leader with Unsurpassed Interpersonal skills.
  • Proven creative and dynamic marketer with consistent online communication as well as in person consultations.
  • Establishes presence and positive brand building while fostering diplomatic client relationships with continuing client engagement.
  • Adept at achieving goals while working tirelessly and effectively as both an individual contributor and a team member and leader.
  • Legendary customer service centered; leveraging exemplary diverse skills as a small business entrepreneur.

Professional Highlights

Small Business Operations

  • Customer Service Centric 
  • Cultivated Strategic Client Loyalty and Rapport with 90% Referral Basis
  • Successfully Converted Business to State of the Art Online Presence and Client Interactive Online Scheduling Software 
  • Chartered Service, Product Line & Pricing Structures
  • Accountable and Oversaw  All Operations
  • Quick Books Pro Accounting Software, Proficient in all Banking and Cash Reconciliation Settlement
  • Routinely Volunteers/Donates: Charities: Families in Transition, New Horizons Food Bank, Easter Seals, American Red Cross, Susan B Anthony Breast Cancer Foundation, Local Schools/Churches 
Sales and Marketing

  • Developed and Streamlined all Sales and Marketing Strategies
  • Championed Sales & Profession Skills Development Training Manual
  • Collaborated with Manufacturer Training and Meetings
  • Authored all Add copy for Newspaper, Radio and Online Presence
  • Graphic Design -  Created & Maintained Website 
  • Designed Sales Staff Commission Structure
Human Resources

  • Restructured Employee Benefit and Payroll Plans
  • Implemented Incentive Payroll
  • Prepared all Small Business Payroll and Tax Returns
Accomplishments & Awards

  • 2001 Recognized by Salon Today Magazine 2015 Voted Best Local Salon
  • 2014 Selected Volunteer Educator Guest Artist Cambodia
  • 2000 TOP 200 Fastest Growing Salons in the Country 
  • Best of the Best Salon 4 Years 2003-2001, 1999
Computer Skills - 
  • Microsoft Office/ Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Adobe Photoshop

Work experience

Work experience

Small Business Professional

Salon Outlooks Day Spa 
Apr 1988 - Present

Small Business Founder.  Owner/Operator  Salon and Day Spa Responsible for staff of 30 at 2 locations. Londonderry/Manchester NH

ISO Sales Agent

Capital Bankcard
Nov 2013 - Present

Contacted small business owners converting or establishing new accounts with merchant processing. Southern NH/MA

Volunteer Guest Artist

Justice and Soul Foundation
Aug 2014 - Oct 2014

Teaching cosmetology skills to rescued abused and sex trafficked children.  Phnom Penh, Cambodia

Real Estate Sales Agent

C21 Shakra
Aug 2008 - Apr 2010

Assistant to Owner/Broker - Handling real estate transactions for Buyers & Sellers.  Bedford, NH



Medical Esthetician

National Laser Institute
Jun 2015 - Jun 2015

Medical Aesthetics, Photofacial, Oxygen facial, Micro needling, 

Laser Medical Safety Officer

National Laser Institute
Jun 2015 - Jun 2015

Laser Safety Certification, Photofacials, Intense Pulsed Light, Ematrix, Ultra Shape, Velashape, Laser Hair removal, Tatoo Removal


Catherine HInds Institute
Feb 2010 - Sep 2010

Aesthetician Licensing Course

Real Estate License

Kathy Roosa School of Real Estate
May 2008 - Aug 2008

Real Estate Sales Licensing Course


Carol Kalo
Jun 1989 - Jun 1992

Cosmetology  & Manicuring Licensing Course


  • Volunteering - Active Volunteering is a Way of Life for me - Justice and Soul Foundation, Boston Single Volunteers, The Esplanade Association, Habitat For Humanity, New Horizons Soup Kitchen Greenhouse, to name a few  
  • Empathetic & Compassionate Humanitarian- Always looking for ways to Pay it Forward to Mankind
  • Health Enthusiast - Enjoy Healthy Lifestyle Cooking - Pescatarian - Clean Eating & Exercise
  • Dragon Boat Racing - Recently discovered this AMAZING sport - Living Root Dragon Boat Team 2014 Silver Team Medal 
  • Cultural Arts: Theater/Movie/Music Lover - Currently Studying Piano- trying to learn and Master Music Theory
  • Photography- Lifelong Love

Professional References

Linda Dimariano       Athena Cosmetics, Global Education Director       email:  [email protected]

Tom Fucarile       Reflexonic, Medical Device Sales Manager       email: [email protected]

Gary Shakra       Century21 Shakra Realty, Broker Owner      email: [email protected]    

Personal References