Global Service Assurance Manager - AT&T
Kathryn Kaye Alba
Harrisdale, Western Australia
Proven experience on troubleshooting backbone and customer end router.
Customer handling and management skills.
Solid industry experience on contact center as technical/network engineer and as SME/escalation manager.
Ability to work grace under pressure and minimal supervision with positive outputs, team player with aptitude to supervise and co-ordinate and competent to work in fast-paced environment.