- 9561 NW 18th Drive, Plantation FL 33322
I am an exceptional Service Fund Specialist with an experienced management background and a reputation for turning out quality product with labor-saving efficiency. I am bi-lingual (English and Spanish) with excellent communication skills and an ability to relay complex information in an understandable form to colleagues.
As a Humana Service Fund Specialist, I have been a 4-time recipient of the Shining Star Award in recognition of my outstanding record of quality average results. On a daily basis, I went above and beyond the call by staying after hours to ensure tasks were completed timely and properly, teaching my colleagues the correct way to perform tasks and even donating my time and energy to serve on the Service Fund Engagement Committee. Through this position, I have learned a great deal about the provider-payor continuum and I have become well-prepared to take the next step in my career.
As a 5th Grade Teacher, I learned many valuable lessons. I developed the ability maintain a calm disposition in stressful situations. I also developed excellent time management and planning skills and an ability to break information down to a level that can be learned by all types of individuals.
As the store manager, I further polished my leadership and supervision skills. Under my supervision, my location became the top producing store for the entire corporation. I used my goal oriented outlook to develop a system for my employees to reach their maximum efficiency potential. This position taught me how to properly develop and maintain budgets, maximize time management skills and think outside the box to recognize creative and efficient solutions to difficult problems.
As the point of sale supervisor, I developed valuable customer service and staff supervision skills. This position instilled upon me the idealism that maintaining a positive attitude and open mind is essential to resolving conflicts efficiently with both customers and colleagues.
Feeding South Florida (Hollywood, Florida), 2015 - Volunteer
Relay For Life (Miramar, Florida), 2015 - Volunteer
Kick For A Cause at Nova Southeastern University, 2015 - Volunteer
NSU A Day for Children, 2014 - Volunteer
Woman2Woman Breast Cancer Foundation, Step In The Name of Breast Cancer Walk, 2013 - Volunteer
Professional references available upon request