- Problem Solving
- Verbal Communication & Phone Skills
- Customer Service
- Help Desk Experience
- Operating Systems & PC Proficiency
- Hardware & Software Issue Diagnosis
Dynamic professional and aspiring technical support analyst eager to serve in a fast-paced organization that will utilize my strong leadership and technical abilities. Expert in working with people of all ages and from diverse and multicultural backgrounds. Superb leadership, communication, interpersonal and administrative skills. An impressive track record of success in consistently meeting deadlines, prioritizing assignments and multitasking. Adept at building positive, constructive relationships with organization members, co-workers and management.
Diagnosed and repaired hardware and software issues on school-issued Dell laptop computers. Troubleshooted hardware, software and connectivity issues. Guided clients through corrective steps. Improved system performance by identifying problems and recommending changes.
Worked at CSA farm alongside AmeriCorps volunteers. Practice organic and biodynamic farming techniques. Provided household support to adults with developmental disabilities.
Assisted professor with laboratory setups and graded student assignments.