Katelynn M. Rowold

  • Cheshire , Connecticut 06410
Katelynn M. Rowold

Summary

Above all else, I look forward to bettering myself by having a successful and fulfilling career! To be the first member of my family to defy the odds is an extremely important goal of mine and I intend to do anything and everything possible to achieve my goal!

Skills

Skills

General Personal Skills/Traits

  • organized 
  • punctual
  • reliable
  • responsible
  • works well under pressure
  • works well alone as well as with others

Specific Abilities Pertaining to Food Service 

  • organized and efficient server
  • POS software experienced
  • top-tier, full service dining background
  • cash handling expert 
  • customer service oriented
  • staff training and development 

General Abilities Pertaining to Workforce

  • customer oriented
  • highly organized
  • extremely punctual and reliable
  • courteous and professional demeanor
  • flexible schedule capability
  • committed team player
  • thrives in a fast-paced environment 

Education

Education
Mar 2015 - Present

Pharmacy Technician Certificate Diploma

Penn Foster College
Sep 2010 - Jun 2014

High School Diploma

Cheshire High School

References

References

Thomas R. O'Brien III

T & M Lawncare L.L.C.

Business Reference

(203) 721 5530

Michele Ackley

Business Reference

(859) 353 7535

 Work History

Work History
Jan 2015 - Present

Cashier/Take Out

Vespucci's Restaurant

150 Main Street Cheshire, CT 06410  l  (203) 271 9143

  • Inventoried and restocked items throughout day.
  • Provided friendly and attentive service.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Verified cash drawer against the day's receipts.
  • Resolved guest complaints quickly and efficiently.
  • Assisted co-workers whenever possible.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Oct 2014 - Feb 2015

Waitstaff

Aqua Turf Club

556 Mulberry St. Plantsville, CT 06479  l  (860) 621 9335

  • Maintained high standards of cleanliness and sanitation.
  • Served beverages, breads and butter and replenished items as necessary.
  • Stocked and maintained cleanliness of stations.
  • Quickly set up and cleared tables and stocked all service stations
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Delivered quality service by providing a warm and welcoming environment.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Mar 2013 - Sep 2014

"Team Member"

Darter Specialties Inc.

514 Cornwall Ave Cheshire, CT 06410  l  (203) 699 9805

  • Promoted shop safety by working in a safe manner.
  • Read work orders to prepare for machine setup.
  • Set up station by receiving picking and packing order and gathering packing materials.
  • Collaborated with management, embroidery, & screen printing to ensure smooth work flow and efficient organization operations.
  • Safe and efficient operation of silk screening press.
  • Maintained positive relationships with all customers.
  • Followed standards and procedures to maintain safe work environment.
  • Engaged with customers in a sincere and friendly manner.
  • Responded to customer questions and requests in a prompt and efficient manner.  
  • Recommended merchandise to customers based on their needs and preferences.
Oct 2013 - Sep 2014

Hostess

The Victorian House Restaurant & Tavern

226 Maple Ave Cheshire, CT 06410  l  (203) 272 5743

  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Assisted co-workers whenever possible.
Dec 2012 - Feb 2013

Waitstaff

Elim Park Baptist Home Health Care & Rehabilitation Center

140 Cook Hill Road Cheshire, CT 06410  l  (203) 272 3547

  • Set dining tables according to type of event and service standards.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.