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Katarzyna Rydygier

Applying for the post of  Junior Marketing Analyst


I am seeking a new opportunity in the field of on-line marketing and e-commerce.
After gaining expierience as an assisstant of an international marketing department I would like to take a new step as specialist responsable for executing company's online strategy on polish market.Ideally, I would like to deepen the knowledge on e-mail marketing, also develop more technical skills and get a overall perspective how e-mail marketing boosts company's business.

Work experience

May 2013Present

Production and Operation Assistant

Voyage Prive

Implementation of Voyage Prive Group e-mail marketing strategy on Polish market
Newsletter preparation and send out with the use of Smart Focus 
Weekly analysis and presentation of email campaigns' results with help of Eulerian Analytics
Translation, co-creation and testing different forms of e-mail communication (ex. transactional and trigger messaging)
Supporting acquisition campaigns

Managing content on the website
Copywriting and photoediting for online offers in accordance with branding guidelines
Managing content with internal CRM system
Uploading the prices into internal database application
Quality check of the content
Preparing graphic images for the use of the website and newsletters

Social media
Managing Facebook fanpage
Answering to client's reviews and inquires

Assisting technical team
Translating the elements of the website and mobile applications
Testing new on-line features on website and mobile applications
Reporting errors and bugs to Redmide and supervising the repair process

Customer serivce
Managing on-line reservations
Telephone and email customer service
Booking confirmations modifications, adjustments
Contacting worldwide partners

Jun 2011May 2013

Group and Individual Reservations Specialist


Handling telephone and email booking requests
Supervising online reservation process
Contact with both Polish and foreign customers
Solving problems after arrival to the hotel
Constructing offers for incoming group tourists
Terms and prices negotiations with hotels
Controling payments and approving invoices
After-sale customer service

Jan 2011Jun 2011

Hotel receptionist

Satoria S.A.

Face to face customer service
Checking in and checking out assistance
Handling booking inquires
Handling group reservations



Dagree of Bachelor in Tourism and Recreation


Faculty in Tourism and Recreation

Skills & personal information

Languages and computer skills 

English - Certificate in Advanced English
French- level B1

MS Office, Photoshop (completed course in Akademia Fotografii in Warsaw), basic HTML


Driving license
Internship at Vice magazine, on-line and print edition (translations from English to Polish)
Participation in Work and Travel USA program
Participation in Au Pair program (France and UK)


urban tourism, cooking, psychology

Legal notes

Zgodnie z Ustawą z dn. 29.08.1997 o ochronie danych osobowych, Dz. U. Z 2002 ,Nr 101, poz. 923 ze zmianami, wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb bieżącej oraz przyszłych rekrutacji prowadzonych przez operatorów sieci hoteli Starwood Hotels & Resorts w Polsce.