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Community Service/Internships

Dec. 1992 to Present Volunteer Coordinator/ Project Manager

Mt. Industry Civic Association

Manage various operations for a non-profit organization

Supervise volunteer recruitment and sponsor donation programs

Assist in coordinating the international export and government clearance of medical supplies, prescription medication

Procure educational materials to be displayed in the health facility

Volunteer clinical services during annual health mission

Jan. 2003 to Present Volunteer Coordinator/ Event Planner/ Board of Directors

Jamaica Progressive League

Assist in volunteer recruitment and retention

Planned fundraising events to secure ongoing donations

October 2006- 2008 Volunteer/Project Coordinator

First Saturday in October (Breast Cancer Awareness)

Gather competent staff to facilitate smooth transition from patient registration to clinical screening

Ensure patients needing mammograms receive immediate appointments

Order all supplies needed including giveaways and educational literature

  Prepare and submit final analysis report to the appropriate departments


·Over 3 years clinical experience

·Strong background in healthcare quality assurance and performance improvement

·Excellent communication and analytical skills



BSN - Pending


Practical Nursing License

NYC Department of Education, Adult Practical Nursing Program

Work experience

Mar 2009Present

Field Reviewer

Outcomes Health Information Solutions, LLC

  • Onsite review of medical records for quality assurance projects such as Health Effectiveness Data and Information Set(HEDIS) and PIA (Payment Integrity Auditing)
  • Complete quality, accuracy and other technical reporting as requested
  • Scan and upload requested medical records documents for National Committee for Quality Assurance report
Aug 2008Present

Freelance Licensed Practical Nurse

RCM Healthcare
Oct 2009Present

Freelance Licensed Practical Nurse

Mitchell Martin
May 2006Jul 2008

Licensed Practical Nurse

Dr. Martin Luther King, Jr. Health Center

  • Administered pediatric vaccines and other medications as ordered by the physician (oral, subcutaneous, intramuscular and intradermal)
  • Routine updating of medical records by traditional and electronic methods
  • Provided appropriated health education to patient
  • Coordinated vaccine program to include procurement, internal distribution and inventory
  • Reviewed medical records on a consistent basis monitoring performance improvement to ensure compliance with institutional as well as HEDIS quality assurance measures
  • Assumed intermittent supervisory responsibilities which included assessment and documentation of patients' complaints, patient registration and procurement
Feb 2006Apr 2006

Licensed Practical Nurse

Jewish Home and Hospital

  • Administered medication as prescribed to geriatric clients via several routes including gastric feeding tubes
  • Performed wound care according to physician orders
  • Supervised admissions to and transfers from hospital including assessment and appropriate documentation
  • Reviewed medical records, monitoring performance improvement to ensure compliance with institutional as well as HEDIS quality assurance measures
Mar 1999Mar 2004

Communications Technician


  • Implemented design of telephone(ISDN) lines and concluded testing with local vendors to assess accuracy
  • Responsible for troubleshooting complex maintenance issues of different types of circuits for both small business and Fortune 500 clients
  • Unit Supervisor(Intermittent)

                  * Assigned design orders and repair tickets to communications technicians for completion

                  * Participated in strategic planning sessions aimed at improving the efficacy of the design and   

                      implementation process

Feb 1997Mar 1999

Legal Assistant

Law Office of Willam M. Joyce, Esq.

  • Prepared legal documents including real estate contracts, bankruptcy papers and deeds all the while examining for accuracy
  • Oversaw and trained incoming staff in document preparation, mortgage transactions as well as other tasks related to their assigned position
  • Handled mortgage proceedings from inception including preparing documents, calculating fees as well as representing both the bank and purchaser at closing
  • Interacted daily with clients and other attorneys and provided them with information pertinent to their individual cases
Feb 1995Feb 1997

Assistant Property Manager/Bookkeeper


  • Assisted in preparation of urban development grant applications
  • Processed applications and interviewed candidates for placement in BUFNY's urban development program
  • Participated in planning and implementation of community outreach partnerships and events
  • Developed relationships with key strategic partners such as Health and Hospital Corporation
  • Balanced accounts for multi-unit rental properties in Harlem and Brooklyn
  • Assisted chief financial officer with bi-weekly payroll and end of year tax returns

License and Certification


Proficient in Microsoft Office, Adobe, the Internet, HEDIS Pro, and other computer software


CPR Certified Adults and Children

American Heart Association

High-Tech Pediatric Home Care

Family Pediatric Home Care

IV Therapy and Phlebotomy Skills

Helene Fuld College of Nursing