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Summary

I have 10 years of management experience, certifications and an A.S. Degree in office administration.

Work experience

Aug 2013Present

Office Administration

Asset Investigation & Recovery

Process repossessed units, work with debtors on redemption of personal property or unit, make keys for units that come without keys.

Jan 2013May 2013

Inventory Manager

RM Wireless

Order and maintain inventory for six Sprint Retail Stores, perform mock company audits.

Mar 2012Dec 2012

Service Manager

McCall Communications

Manage the service department, train new employees, meet service center goals, customer service.

Apr 2011Mar 2012

Store Sales Manager

RM Wireless

Train new employees, maintain company standards, meet sales and profit plans, customer service.

Sep 2009Jan 2011

Store Sales Manager

McCall Communications

Train new employees, maintain company standards, meet sales and profit plans, customer service.

Jul 2006Sep 2009

Assistant Store Manager

Starbucks Coffee Company

Customer service, maintain inventory levels, train new employees, meet sales and profit plans.

Sep 2000Jun 2006

Set Execution Manager

JCPenney

Started out as the Salon Receptionist -  made "All-
Star" my first full year by meeting sales goals. 09/2000 - 05/2003

Jewelry Consultant - met sales goals. 05/2002 - 08/2002

Department Supervisor - oversaw departments within the store, trained new employees, customer service. 08/2002 - 10/2004

Pricing Team Manager - maintained the stores pricing signs, price changes, and markdowns. 10/2004 - 01/2005

Set Execution Manager - maintained visual standards for the whole store, used planograms to execute changes to floor set-up, oversaw the new merchandise was unloaded from the trucks to the floor. 01/2005 - 06/2006



Education

Aug 2013May 2016

A.S. in Office System Technology-Medical Office Administration

College of Central Florida

Office Administration specializing in Medical Office  Administration

Certifications

Aug 2013Dec 2015

Office Management

College of Central Florida
Aug 2013Dec 2014

Business Specialist

College of Central Florida
Aug 2013May 2014

Office Specialist

College of Central Florida
Aug 2013May 2014

Office Support

College of Central Florida