Capgemini (former IGATE)
CX Pre-Sales Solution Architect :
o Responsible for definition of overall Solution for requested customer requirements.
o Proposal pricing and overall execution approach definition.
o Proposal defence
o Help project team during project execution on CRM functional and domain aspects of solution being implemented.
CX CoE Functional Consultant :
o Provide CoE team with CRM Use cases that have white spaces in existing product functionality.
o Work with Solutions team in definition of functional and domain aspects of the CRM solution.
o Data sheets & presentations preparation for the Solution.
- Instrumental in winning deals upwards of $ 5 mn – across Salesforce.com, MS Dynamics CRM and Siebel in the FY 2015.
- Proof of concept and solution development for MS Dynamics CRM to work with ExactTarget (Marketing Cloud) for a seamless Sales & Marketing Automation use case.
- Conceptual framework, phased execution approach & related artifacts for ‘Continuous Delivery’ implementation for Salesforce.com and MS Dynamics CRM clients.