Karthika V Kumar

Karthika V Kumar

Sales and Bussiness Development 

Work History

Work History
Nov 2014 - Present

Sales and Development Director

Xenos Oman
  • Strategic planning, organizing of sales visits and often review on sales performance. 
  • Demonstration or presentation of commercial business products to the clients.
  • Establishing new business with clients and gathering insistent and peremptory demands put forth.
  • Upkeep the quality of sales through regular and vigilant examinations over the accurate records maintained. 
  • Attending appropriate trade exhibitions, conference and meetings for the introduction and initial launching of high quality commercial business products.
  • Responsible for the negotiation of contracts with clients and dealers.
  • Well experienced in commercial area involving contact with customers via direct meetings, telephonic conversation etc.
  • Visiting potential customers for new business and representation of the brand-new high quality products.
  • Making available the precise quotation for the client at accurate period of time.
  • Ensuring the timely and purely convenient delivery of the product to customers.
  • Provide customer with all the necessary details and presentation regarding the product dealing with.
May 2014 - Sep 2014

Technical Support Engineer

Symantec Corporation
  • Resolving Technical issues related with the Client’s system performance and
     troubleshooting problems regarding the product.
  • Training Clients regarding product usage and the maintenance of product.
  • Maintaining good customer relationship and expertise in retention of loyal client’s.
  • Gathering valuable information regarding the improvement of functionalities and quality of product from client’s.
  • Troubleshooting software related problems via remote desktop connections.
  • Dealt with computer virus removal and spyware removal, computer optimization, Windows Registry repair, device driver issues, Web-related issues and Windows security updates.
  • Followed troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software set up, and assistance with navigating around application menus.
  • Gathering maximum amount of information as possible from the end user in order to identify the underlying issues regarding the product.
  • Providing exact solution for the customer’s issues.

Education

Education
Jun 2010 - Apr 2014

B.Tech in Information Technology

Cochin University of Science  and Technology

B.Tech in Information Technology has a major focus on computers and technology. While a degree in information technology also concentrate on the business and communication applications of computing.There is more emphasis on these two areas in the e-commerce, e-business and business information technology. My great interest towards business  papers during my B.Tech pursuing time made me to choose business field.

Mar 2008 - Mar 2010

Intermediate

Holy Trinity Vidyabhavan

The school provides technical know-how on Computer Programming, Computer Animation, Computer Networking, Computer Troubleshooting, Web Development and design.Along with the said specialized subject offerings, subjects like English, Math,Physics,Chemistry.

Skills

Skills

Good Communication Skills in English

Good communication skills in English with certifications.

Basic Software and IT skills

Good computer knowledge both in basic software and Technical troubleshooting. Also interested in web design and development. 

Excellent interpersonal skills

Keen Interest in  interacting and communicating with people,both individually and in groups. 

Time management and ability to work under pressure

Eligibility and expertise to work under extreme pressure and always maintained to achieve the target.

Team Management

Achieved Team Leader position being a pursuant of graduate degree. Good in timely management of projects and accurate division of work among teammates.

Text Section

In pursuit of a responsible and convenient opportunity to put forth my better personal skills and efficiencies in furtherance of the admirably reputed firm and self-amelioration. Desire to begin with an excellent experience in a well reputed business firm and to arrive finally as a business tycoon valuable for the industry. I am looking forward to finding a position in a company with  global presence in which I can work along with different clients and colleagues with diverse origins  and background and keep developing my career towards international vocation while growing at a personal and professional level.

Attempting to find a stimulating working environment so that I can bring out my interpersonal  and communication skills to the finest for the enhancement of company's profit and goodwill and also to contribute my best effort for the company's excellent growth .

Portfolio