Society for Human Resources Management (SHRM)Philadelphia Society for Human Resources Management (PSHRM) Greater Valley Forge Human Resources Association, Inc. (GVFHRA)
Accomplished Human Resources Director with 20 years of progressive experience in both building and managing the HR function. Experience encompasses partnering and leading at a corporate level, diverse industries, multi-site locations and entrepreneurial environments.
Areas of Expertise:
- Employee Relations
- Management Coaching
- HR Start Up
- Performance Management
Additional Core Competencies:
Technical and Social Media Expertise: SAP, ADP and Microsoft
Training and Development
Benefits and Compensation
Feb 2008 - Nov 2009
Manager, Human Resources
Managed HR function in a $2M medical facility by directing the performance and development of a 25-member team to achieve best practices in organizational development.
• Utilized employee and client surveys for an on-going measurement of quality of service.• Developed an efficient method for improved internal and external communication, improved leadership and feedback skills. Set project management goals and coached staff on accountability awareness. • Sourcing and recruiting, created an onboarding process for new hires.• Redesigned the group benefits plan and realized a $33K savings for plan year 2010.
Oct 2006 - Feb 2008
Feb 2006 - Nov 2006
Director of Human Resources (interim assignment)
Boenning & Scattergood
A $50M asset management firm with 10 locations in PA, NJ, NY and OH. This was a short-term project management assignment to develop an HR foundation with a focus on organizational development and performance management. Projects completed were:
• Partnered with managers to set individual and quantifiable expectations and goals for positions as well as individual succession planning. • Addressed performance management by ensuring that individual objectives were linked to position requirements. Conducted interviews with managers and staff to complete accurate and compliant job analyses, job descriptions and FLSA position classification assignment.• Introduced performance review procedures, reviewed compensation history for each position level, then integrated position's goals with individual performance. • Standardized recruiting methods and consistent offer process to candidates, created a formal onboarding process for new hires.
Dec 2000 - Jan 2006
Director of Human Resources
AND 1 Basketball
A $200M international basketball footwear and apparel manufacturing company with 4 domestic locations and 2 expatriates. Built and managed Corporate HR Operation. Accomplishments: SAP implementation and employee training on SAP T&E, OM. Achieved a high level of effectiveness in organizational development, employee relations and communication, benefits and compensation, retention programs, training, succession planning and payroll management.
• Managed a $595K department budget. • Developed a new performance review process and introduced it using The Ken Blanchard Companies Situational Leadership® II Model. • Succession planning: Worked with managers to identify and develop high potential employees for succession and/or assumption of other higher-level responsibilities. • Organizational development: Partnered with senior and mid-level managers to develop HR strategies that were aligned with the organization's priorities. Conducted employee surveys for change management initiatives. Analyzed and communicated results, with applicable changes, to senior management and organization. Made recommendations to support organizational change initiatives such as staff downsizing and/or in-house staff restructuring.• Training programs: Conflict Management, Disciplinary Procedures, Conducting Performance Reviews, Setting Goals and Providing Feedback, Sexual Harassment, Sensitivity Training and Interviewing Skills.• Saved $55K on benefits for plan year 2002. Group benefit recommendations, open enrollments, 401(k) administration, workers' compensation plans, LTD, STD, FMLA. Researched and created a standardized compensation plan for the varied positions and experience levels within the organization. • Managed expatriate relocations: worked with a TPA to formulate defensible financial data including compensation, exchange rates, inflation, demographics and family circumstances. Processed H1B visas for "specialty occupation" roles within the organization. • 401(k) plan Form 5500, IRS compliance testing.
Nov 1998 - Dec 2000
Manager of Human Resources
Radius Communications - The Lenfest Group
Managed Corporate Human Resources for 350+ employees with 10 domestic companies in diverse industries in PA and NJ. Industries included: telemarketing, television broadcasting, cable television advertising and a private foundation.
• Benefits and compensation: Administered group insurance, COBRA, Open Enrollment meetings, workers' compensation plans, 401(k) plan, FMLA management, developed and conducted new hire orientations and open enrollment meetings in main office as well as field locations, successfully restructured compensation program for sales staff.• Employee relations: Provided consulting expertise to staff and management including EEO law and policies/practices. Investigate EEO complaints; make recommendations and implement solutions based on issues investigation process.• Recruiting: Key role in selection, written employment offer and pre-employment drug screening process. Developed an onboarding process for new hires.• Created new performance appraisal program using feedback from managers and employees.• Training and Development: Developed a procedures manual for managers that included procedures on progressive discipline, interviewing and recruiting and other general supervisory basic tools.
Mar 1994 - Nov 1998
Manager of Human Resources
Radnor Capital Management
Independent asset management firm that was acquired by US Trust Corporation in late 1998. This role was responsible for all Human Resources functions including recommendation and administration of all insurance programs. Recruited applicants, conducted new hire orientations and individual benefit counseling. Partnered with managers on progressive disciplinary actions and terminations, administered company payroll via ADP.
Jun 1987 - Mar 1994
Human Resources Administrator
Fidelity Bond & Mortgage Company
Administered Human Resources generalist functions for a 300+ employee mortgage servicing company with 8 domestic locations. Experience included group benefit plans: health, life, STD, LTD and worker's compensation. Conducted employee orientations and company-wide open enrollment meetings. Recruited for support staff and developed an internal Employee Referral program. Processed company payroll via ADP, maintained customized PC-based HRIS system.