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A highly motivated individual from a sales and large format retail environment; possessing a positive attitude, a good sense of humour who takes pride in the results I deliver. I actively solicit and accept ideas from others; capable of building a cohesive team and long term relationships; consistently seeking areas for improvement, taking the initiative to enact and embrace change.

A breadth of experience, covering: sales; marketing; buying; business development; major development programmes and projects; concession / lease negotiation and management; team development; corporate social responsibility and in depth financial management. I always strive for excellence and outstanding customer service.

Work experience

Nov 2008

Sales Director


The UK's premier greeting card publishing houseo Currently responsible for the companies UK sales team and its Agentso Responsible for the companies export businesso I manage the special project and charity team

Jan 2007Feb 2008

Retail Director


Bentalls Kingston is one of the UK’s premier stores, and a key part of the Fenwick group. Reporting to the Managing Director, a member of the Bentalls management board.o Achieved £90m Sales and industry leadiing return on sales. o Staff - 800o 178,000 Sq. Ft. Sellingo P & L responsibilityo Directly responsible for o Retail Operationso Responsible for part of the Womenswear and for the Children’s buying team o Warehousing and logistics - A staff of 55 responsible for delivering £14.5m of merchandise to customers homes and for preparing 40% of general merchandise for the shop flooro Concessions, managemento Clearance store sales and operations

Karl Suffolk CV


Sales Management
Sales Management Retail Operations Store Operations Financial Management People Development Outlet Strategy Franchise Partnerships Cost Management / engineering Change Management Turnaround Concession / lease management, Change management, Relationship management TUPE (Transfer under protected employment) Leadership in HR