Experience in real estate and managerial/supervisory experience in the retail sales industry. Licensed Illinois real estate leasing agent (473.010794) since 2009. Memberships with the Institute of Real Estate Management and the American Planning Association. Recent graduate from the University of Illinois at Chicago, with a B.A. in Urban and Public Affairs. Professional and personal growth in both the Boston and Chicago markets.
Aug 2015 - Present
Greet and consult with customers to help determine the best selection of men's clothing, to fit their lifestyles. Inform each customer about company/store promotions for sales and award programs, for maximum customer satisfaction. Meeting and surpassing sales projections for average sales transactions, weekly and monthly sales, by a 2-6% on average. Becoming more knowledgeable about merchandising codes for all divisions, and store operational functions. Learning all aspects of men's fine apparel.
Dec 2009 - Nov 2010
Scheduled showings for apartments with potential clients, focusing on the north side of Chicago: Uptown-Rogers Park. Verify both landlord and employment history for all potential clients. Posted all real estate listings through Craigslist and other network sites. Learned effective marketing strategies.
Sep 2004 - Mar 2005
Sold all paint merchandise to both professional contractors and personal decorators; cashiering and placed orders for paint samples. Learned to communicate effectively with customers, through active listening.
Mar 1997 - Jan 2004
Managed both operational and sales departments that consisted of the front-end, and the paint, décor, flooring and lighting departments, respectively. Surpassed sales projections for two consecutive months in the district by 8%. Supervised teams between 8-97 associates, and improved the auditing rankings from 83% passing score, to 91%, by implementing daily auditing practices. Coordinated interdepartmental training, and conducted annual evaluations. Key holder (opening and closing of the store, and fault verification), and lead signage coordinator for the store. Learned effective department management strategies, and excellent supervisory techniques that cultivated a harmonious team environment.
University of Illinois at Chicago
Matriculated through the university's College of Urban Planning and Public Affairs program, with a concentration in urban environments-the social, political and economic interconnections. Major requirements were Capstone projects-in which urban communities of Chicago, were studied for comparison with other national and global urban cities, and presenting an economic development plan to the Chicago community of North Lawndale. Other major requirements that were studied were public policy, the political budget management systems, visualization presentations, and great cities undergoing urban renewal. Awarded in May, 2015.
Harold Washington College
General studies with an emphasis on Chicago's political, social, and economic history, in preparation for university level coursework in urban and public affairs. Awarded in June, 2014.
Very strong operational management and supervisory skills.
Exceptional written, verbal, and listening skills.
Proficiency in Microsoft Office Suite, internet navigation, and social media.