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Training Facilitator Certifications

• D.D.I. Master Instructor - Targeted Selection Interviewing, Leadership & Employee Development

• Zenger-Miller: Front Line Leadership Series

• Zenger-Miller: Working Series

• Blanchard Learning Systems: Situational Leadership

• Blanchard Learning Systems: One-Minute Manager Series

• OMEGA Sales Training: Establishing Customer Relationships

• Action Systems Sales Training: Building Commercial Business & Building Retail Business


Leadership Missouri

Chamber of Commerce Local Issues Public Policy Task Force

Springfield-Greene County Library Foundation Board

Board Development Chair

Drury University Alumni Council

Executive Committee

Isabel’s House Crisis Nursery

Board of Directors, Executive Committee & HR Committee

Hulston Cancer Center

Advisory Board of Directors

Breast Cancer Foundation of the Ozarks

Founding Board of Directors

Springfield Symphony

Board of Directors

Work experience


Human Resource Consulting Director

Ollis & Company

Provide human resources consulting and outsourcing services in all functional areas of HR to corporate/ small businesses and nonprofit organizations to minimize risk and maximize business performance. 

Facilitate training and development for management as well as individual contributors, and assists clients with organizational development strategies.


Chief Executive Officer

Human Capital Solution

Manager, Employee Relations/ Human Resources

Jack Henry & Associates

Delivered Human Resource solutions to 4,800+ employees at 43 offices in 25 states, the United Kingdom, India & Mexico. Developed new HR regions and led team for day-to-day fulfillment of HR strategies.

Trusted advisor to executive management on employment law, human resources policies and best practices. Engaged in corporate initiatives including the development/implementation of Core Values, talent selection and retention strategies, and management development. 

Led HR acquisition team.

Implemented new talent section process moving the organization to a competency-based selection process.

Initiated document imaging project moving all HR records for approximately 5,000 employees to imaged files.


Assistant Vice President, Private Banking

U.S. Bank Private Client Group

Provided over 200 affluent consumer/commercial clients with customized private banking solutions; coordinated delivery of investment management, personal trust, and financial planning services. 

Exceeded sales goals by 900% with additional sales of $20.5 M to other lines of business.

Ranked #1 in US out of 503 relationship managers in Client/Prospect calling program and recognized with Pacesetter Award.


Vice President, Human Resources Director

Commerce Bank

Served on five-member senior management team managing human resources including talent selection, employee relations, compensation and benefits, payroll, training and development , affirmative action plans, and workers’ compensation.

Implemented behavioral-based interviewing resulting in turnover reduction from 50+% to less than 20%.

Created new HR training department to service 5,000 employees in Southern/Central Missouri.

Supervised 125 employees at 14 branch locations.

Developed training curriculum with 75+ courses for managers, professionals and individuals contributors.

Recipient of Commerce Bancshares Award of Excellence for Training and Development; presented to 4 members of corporate training department.


Human Resources Services/Classes