Karen Allen

Work History

Work History

HUMAN RESOURCES AND CUSTOMER SERVICE

Bergners - BonTon

Human Resouces Assistant

November 2002 - February 2005

Completed weekly payroll, interviewed candidates, and distributed information.  Administered special projects and fundraisers, conducted benefits enrollment.  Assured compliance with state and federal regulations.

Customer Service / Cash Office Associate

August 1999 - March 2000, September 2007 - September 2008

Counted and balanced store register receipts and store vault with speed and accuracy. Answered store switchboard and directed calls. 

SALES AND MANAGEMENT

Bergners - BonTon

Fragrance Advisor

August 1987 - March 2000, November 2002 - Present

Provides courteous, knowledgeable service to clients as part of a product specialist team.  Determines client needs and suggests products to achieve sales. 

Sales Area Manager

Feb. 1993 - November 1996, February 2005 - September 2007, Feb. 1998 - August 1999

Administered all aspects of daily business in four areas of the store. Selected and trained sales associates. Consistently achieved target plan sales goal.  Communicated and maintained customer service and merchandise presentation standards. Provided shortage awareness leadership.  Developed and motivated sales staff through complete store remodel.  Led execution of product placement and maintenance of visual standards. 

Merchandise Support Manager

Febuary 1998 - August 1999

Led a sales team to merchandise new arrivals in a $19 million store operation.  Consistently exceeded timeliness and presentation goals. 

Estee Lauder Beauty Advisor

November 1996 - February 1998

Sales Area Manager & Assistant Store Manager

August 1987 - February 1993

Cosmetics, Accessories, Ladies Clothing

Education

Education

B.A. Marketing, 1990

University of Illinois