Karen S. Phommathep

  • 2214 Mogan Ave Sacramento, CA 95838

Office Assistant- Receptionist- Data Entry- Customer Service

Work experience

Work experience
Jun 2014 - Jun 2015

Team Leader/cashier

Tapioca Express Inc

​­​ Roseville, CA­​ ­ 

Title: Team Leader/Cashier (Part time)

  • Scheduling employee, bi weekly.
  • Inventory check, bi weekly.
  • Answering customer calls.
  • Take orders from customer, and ring them up.
  • Make drinks in a fast but accurate pace.
  • Provide excellent customer service.
  • Prepping and cooking all food items.
  • Made sure that all orders were correctly taken care of in a timely matter.
  • Prepped the food in the kitchen, and made sure all food was properly taken care of.
  • Supervising every employee is keeping the dining area and work station clean.
  • Closed the register at the end of the night, and properly take care of bank deposits.
May 2013 - Jun 2014

Graveyard Parcel Assistant

Tapioca Express Inc

Sacramento, CA­​

Title: Graveyard Parcel Assistant­ (Part Time)

  • Data Entry, made sure information on shipment was entered into database.
  • Sorting, Filing shipment locations and clients.
  • Copying and Scanning employee paperwork.
  • Controlled computer operated system to scan, palletize, and sort boxes for shipment.
  • Checked system database for shipment errors.  
  • Properly use palletizing equipments such as: scanners, pallet jacks, and labeling machine.
  • Preform quality control inspection.
  • Inventory control, manifesting, cleaning, loading and unloading  
May 2012 - May 2013

Jack In The Box

Jack In The Box

​­ Sacramento, CA­ ­

Title: Guest Services (Part Time)​

  • Take orders from walk-in customers and ring them up.
  • Made sure all orders were taken care of in a timely matter.
  • Provide excellent service to customer.
  • Prepping food and orders.
  • Cooking and frying food items.
  • Communication with team to ensure customer satisfaction.
  • Ensure all food and safety regulations are met when serving.
  • Kept front area clean and presentable.

Jan 2011 - May 2012


Manley's Donuts

​­ Sacramento, CA­​ ­

Title: Cashier (Part Time

  • Take orders from walk-in customers and ring them up.
  • Made sure store front was clean and presentable.
  • Prepping food and serving drinks.
  • Did a money count at the end of the day to make sure all sales amount are correct.
  • Deposited money into bank every week.


Aug 2012 - Dec 2017

Associates in Health Science

American River College

4700 College Oak Dr, Sacramento, CA 95841

Aug 2008 - Jun 2012

High School Diploma

Rio Linda Senior High School

6309 Dry Creek Rd, Rio Linda, CA 95673



Technical skills

Windows,  Microsoft Office, PDF, Social Media, Type 50+ WPM


Fluent in English, also able to speak Laos.