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Energetic, versatile IT support specialist with broad based experience providing high quality technical support in varied settings. Exceptional technology skills combined with proven ability to drive user-centric solutions, manage and nurture talent, form strategic partnerships, and successfully implement and oversee complex projects. Outstanding strategist distinguished for proven leadership and team-building skills and excellent conflict resolution abilities. Accomplished in all areas of hardware and software support with expertise in implementing processes that improve efficiency.

Work experience

Jan 2000Present


KAC Professional Services, Inc

Experienced Income Tax Professional, and Electronic Filing Services. Fast and accurate electronic filing and returns. New Business Development Management, Strategic Planning, Freelance Photographer, Experienced Computer Instructor, and Repairs Technician, Credit Restoration Services, Social Media Manager.



Doctorate in Business Administration courses

Walden University

Earned 21 Doctoral credits towards a Doctorate in Business Administration with an emphasis in Technology Entrepreneurship.


Masters in Business Administration/Management Information Systems

Grand Canyon University

Bachelors in Business Administration/Finance

Florida Atlantic University


  • Seven years of in-depth support of library management decision-making, computer networking, and teaching computer classes
  • Skilled in library operations, program/project management, advising, and customer service while working with a diverse staff and community.
  • Well experienced in new project and determined business environments, with rising responsibilities in decision-making.

             Serve as liaison to assure optimal library support up to and including                  developing communication, proposing and implement procedural                        changes, and addressing changes in practices as dictated by the                            Federal and State regulations, Board of Trustees, and upper level                          management or other sources.