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Other Skills and Experiences

  • Customer Relations experience, 6+ years
  • Special Olympics Volunteer
  • HRD Student Blogger at Oakland University- Using the internet and the OU HRD website, provide opinions and insight each month on the HRD program to prospective students 
  • Juvenile Diabetes Research Foundation Volunteer-Fundraising, Walk to Cure Diabetes, Donations
  • Kensington Church Spring Serve


To obtain a position where I may utilize my customer relations and interpersonal skills at all levels of interaction including new hire orientations, and customer service.



  • Able to learn at a fast pace and retain knowledge
  • Able to multi-task efficiently
  • Highly organized
  • Works well with peers and clients
  • Excellent interpersonal communication skills


Joan Trainor

Zachary Smith


Sep 2006May 2009

Work experience

Feb 2007Present

Cashier and Receptionist

Troy Honda
  • Assist customers in service and sales
  • Greet all guests as they enter the 
  • Answer and transfer all incoming calls for service and sales
  • File all paperwork including invoices, AP/AR receipts, bills, automotive sales deals
  • Provide receipts to customers
  • Trained new employees in cashier and receptionist positions
Aug 2004Dec 2006

Guest Service Team Member

Target Corporation
  • Cashier duties
  • Guest Service Team Member-Provide assistance in returns and exchanges-Process credit applications-Bridal and Gift Registry consultant
  • Operator-Answer and transfer all incoming calls


Reynolds and Reynolds Software
Used in most automotive dealerships for all bookkeeping and invoicing.
Apple Software
Includes Iphoto, Ichat, Imovie, and Pages.
Microsoft Office
Includes Powerpoint, Excel, and Word.