Kapil Khanna

Kapil Khanna

Founder

Summary

Over 9 years experience as financial/insurance/health consultant and business owner. Expertise in areas ranging from business administration to marketing insurance/financial/Health products and services to recruiting and training sales staff. Key Accomplishments:

Recognized by clients and colleagues as a consummate professional with a high degree of personal
integrity. Known for a contagious passion for excellence, a talent for resourceful business solutions,
and a capacity for motivational leadership.

Possess outstanding communication and presentation abilities. Effectively market tangible/intangible products and services; skilled in persuasive presentation and profitable negotiation.

Work History

Work History

Founder

Nov 2015 - Present
T@lkiess Solution

Entrepreneur who is running a sales process of Verizon internet connection through effective
business planning, creative sales techniques, and innovative marketing.

Manager

Jun 2014 - Oct 2015
Slickbite LLC PVT. LTD.

Strategic Consulting, including business plan, Developed brand strategy and statistics systems. Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. Generated new development deals for Call Centers. Give onsite and offsite training.

Subject Matter Expert

Oct 2010 - May 2014
 Digicall Global PVT. LTD.

Sales

  • Sold a full range of Health products including Fat burning, skin care and enhancement products.

Customer service

  • Interacted with customers through telephone to provide information about services or products, cancel accounts, renew accounts, issue refunds, open new accounts, enter or take orders, or obtain complaint details.
  • Provided information about any product or service to assist customers in deciding which product or service is suitable for them.

Email support

  • Resolve complaints Via email related to billing or customer service by carrying out activities such as refunding money, exchanging merchandise or adjusting bills.

Chargeback Analyst

  • Analyzed disputed merchandise along with provided original information and requisitions from invoices.

Team Coordinator

Nov 2007 - Sep 2010
Net Ambit

Generated leads for a life insurance company that focuses on children education, family financial growth and senior citizens plan.

Developed personnel, motivated staff to exceed goals, and improved production and sales.

Customer Service Representative

Mar 2007 - Nov 2007
Sparsh intellenet

Sold a full range of credit cards of reputed bank.

Education

Education

Master of Arts (M.A.)

Chaudhary Charan Singh University

Sociology

Graduation

Chaudhary Charan Singh University

Humanities/Humanistic Studies

Skills

Skills

Team Management

Microsoft Office

Customer Service

Marketing Strategy

Business Strategy

Sales

Startups

Office Address

T@lkiess Solution, G-70, 4th Floor, Sector-63, Noida - 201301