Related Experience

I am involved in several community leadership positions.

  • Worship director at the Apostolic Christian church
  • Committee Member for Boy Scout Troop 228
  • Community Emergency Response Team Volunteer
  • Licensed Amateur Radio Operator

Summary

Analytical, reliable, results-oriented IT Professional with strong skills as an IT Analyst and Project Manager.

IT Analyst

  • 10 years successful experience as IT Analyst
  • Knowledge of business systems across laboratory enabling expert and award winning solutions
  • Expert at tackling and solving tough business and technical problems in a thorough, motivated, and logical approach
  • Innovative and progressive experience facilitating the design, development, testing and support of comprehensive IT solutions across a variety of organizations, platforms and technologies

Project Manager

  • Quality-driven IT professional with extensive experience in Project Management and application support and implementations
  • Effective and dedicated leader with demonstrated ability to successfully pull together a team of experts and ensure implementations are delivered on-time, within budget
  • Strong orientation to excellence in customer service; highly developed communication and empathy skills
  • Four years management of $1.4M portfolio of applications supporting functions across multiple business areas providing quality and cost-effective technical solutions
  • Extensive background collaborating with clients, team members, and management to identify requirements, provide cost analysis, create user interfaces, and develop project plans
  • Exceptional ability to capture business requirements and translation into technical designs
  • Ability to perform well in time sensitive situations and adapt rapidly to unexpected changes
  • Proven skill at reducing cost, cycle time, and providing efficient and effective information systems

Objective

Accomplished , motivated, and results-driven  IT Professional seeking opportunities to utilize my Analyst, Problem Solving, Leadership, and Project Management skills.  I desire to serve a quality organization with the potential for professional growth and future advancement.

Work History

Work History
Jun 1984 - Present

Pacific Northwest National Laboratory

IT Analyst & Project Manager (Oct 2010 - Present)

  • Technical lead for the development and deployment of the IBM Maximo as part of the 5 year, multi-million dollar Enterprise Roadmap initiative to streamline business operations
    • Developed large portions of a cross-functional Maximo statement of work; captured business requirements across 18 business functions
    • Modeled Property Management process maps for Maximo implementation
    • Architected a single source location hierarchy in order to meet a key challenge of eliminating multiple location data sources
    • Configured portions of Maximo ERP software to meet the business requirements
    • Partnered with the customer to create and successfully execute a Parallel Operational and Testing Plans
    • Assisted the customer during the critical Go-Live phase
  • Technical lead of a 5-member project team across three business units to implement direct deposit and eliminate paper checks utilizing state-of-the-art Oracle Fusion Service Oriented Architecture

Service Manager & Project Manager (Oct 2007 - Oct 2010)

  • Technical lead to deploy phase 1 of Integrated Capability Management system to allow senior management a consolidated view relating staff, facilities, equipment, and materials to the 10 core capabilities assigned by DOE
  • Worked with senior management to document enterprise level requirements
  • Led a multi-tiered technical team to rapidly deliver functionality for a lab-level initiative by utilizing Agile's Scrum methodology
  • Project manager of five member team to build a tool for managing the transition of equipment, chemicals, biological and radioactive materials from the 300 Area to the newly constructed Physical Sciences Facilities; savings realized total $11 million over 5 years; PNNL ranked #46 in InformationWeek 500 honoring the nation's most innovative users of business technology (see sidebar)
  • Actively managed M&O technical team to meet business operational objectives
  • Standardized work authorization and acceptance processes across the portfolio
  • Partnered with R&D to prototype RFID technology to track assets via Cisco's Mobility Services Engine

Portfolio Manager (Apr 2004 - Oct 2007)

  • Managed a 13 person $1.4M IT portfolio supporting multiple business areas (Environmental, Facility Safety, Radiological Control, Worker Safety & Health, Training, Quality, Property, and Safeguards & Security)
  • Honored by DOE with an Office of Science Best in Class Certificate team award for leading a cross-functional team to reduce chemical waste through identification of unused materials (see sidebar)
  • Performed Customer Relationship Management, project management, and significant architecture and analysis tasks
  • Established RFID instrument lab to verify viability of RFID technology to track equipment, chemicals, biological, and radioactive materials

Programmer/Analyst (Oct 1996 - Apr 2004)

  • Participated in creation of the Business Information System Enterprise Architecture
  • Led a team of 3 developers to successfully create a dotNET application to manage air permit requests to improve tracking and regulatory compliance to state and federal agencies
  • Managed a project to upgrade legacy defect tracking ASP based software to align with the Software Development Lifecycle process
  • Participated on a multi-functional team to upgrade Integrated Procurement and Accounts Payable system to be Y2K compliant

Education

Education

Certifications

Certifications

ITIL V3 Foundation Certificate In IT Service Management

APM Group Limited
Sep 2010 - Sep 2013

Project Management Professional

Project Management Institute
2009 - 2011

ScrumMaster

Scrum Alliance