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Results-oriented, hardworking and highly productive Supply Chain Professional with a demonstrated ability to significantly reduce costs and also improve companies processes to meet growing business needs. Having an ability to ensure that company enjoys a competitive edge when compared to their competitors by securing the best quality, price and terms from suppliers. Capable to use initiative to develop effective solutions to supply chain problems, whilst having an active and dynamic approach to work and getting things done efficiently. Now looking for a new and challenging position, one that will make best use of existing abilities and knowledge and also further enhance my career and professional development.

Work experience

Oct 2014Present

Supply Chain Executive




  • To purchase raw materials and consumables on a daily basis via group company(s) and external vendors at best price, quality and quantity for the desired production date from approved suppliers.
  • Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided by the suppliers.
  • Assist to develop cost reduction activities and supply chain cost savings project and monitor the delivery. 
  • Forecasting level of demand for raw materials and consumables to meet business needs and maintain constant check on stock level to maximize business efficiency, instigating minimum stock levels and reorder quantities by product as appropriate. 
  • To keep lead times and safety stocks to a minimum, while ensuring there is always sufficient stock for production.
  • Ensuring freight costs are competitive through consolidation of orders.
  • Promptly identifying potential delays, analyzing causes and proposing corrective actions  necessary to minimize any identified or anticipated deviations. 
  • Solving any purchasing problems should they arise i.e. failure to supply, rejections or returns professionally and promptly.
  • Tracking of shipments, Import documentations & co-ordinate with clearing & forwarding team for timely clearance from port.
  • Coordinating with finance for payments and resolving any invoice discrepancies.
  • Maintain the supplier non-conformance system through non-conformance reports and follow up.
  • To adhere to company Health & Safety procedures, along with procedures specific to certain raw materials.
  • Analyzing aged phased out and slow moving stock.
  • Selling off the excess stock to other divisions of CPL and/or suppliers.
Aug 2011Sep 2014

Customer Services Officer




  • Professionally handling incoming requests from customers and ensuring that issues are resolved both promptly and thoroughly.
  • Maintaining a balance between company policy and customer benefit in decision making. Handling issues in the best interest of both customer and company.
  • Continuously evaluating and identifying the opportunities to drive process improvements that positively impact the customer’s experience.
  • Coordinating with sales, operations and logistics department for effective and efficient flow of work and information.
  • Problem solving and taking important decision on every day basis.
  • Coordinating with the production department back in head office for timely production of orders and addressing issue like raw material change and shortages.
  • Coordinating between customers and logistics department for the ship- ping documents and ensuring smooth dispatch and delivery of the orders.
  • Attending weekly meetings and giving a brief view of the achievements and/or problems of the previous week.
  • Ordering inventory and maintaining stock by coordinating with sales staff for meeting their future sales requirements.
  • Maintaining low cost in transactions through effective problem solving.
  • Entering orders on an internal computer system.
  • Sending financial invoices to customers.
  • Maintaining records of orders and shipment details for future references.

Nov 2008Sep 2009

Dealer Service Officer

Al Futtaim GE Money



  • Supporting Hub, Finance and Insurance managers at Al Futtaim Dealerships with administrative activities mainly verifying the accuracy and completeness of documentation.
  • Checking and approving of insurance documents and liaising with the insurance department for the issuance of the same.
  • Ensuring due diligence in checking the documents and managing cancellation of Auto loan deals and insurance policies.
  • Assisting with setting up and review of documentation, process, procedures and controls on an ongoing basis.
  • Ensuring effective communication from various sources, as per agreed service standards.
  • Providing a high level of service delivery.
  • Consistently striving for process efficiency and cost savings through encouragement of lean processes without compromising on controls or quality.


Jun 2007Nov 2008

Operations Executive

Green Shield Insurance Brokers



  • Assisting sales team in order to achieve their goals and fulfilling their needs in all respects.
  • Managing existing clientele and ensuring that existing clientele is satisfied with services, maintaining relations in the insurance companies and keeping friend- ly environment through professional attitude with colleagues.
  • Back office support, Issuance of submission slip using software (Sigorta), Issuance of online policies.
  • Accurately & timely submission of reports to Management.
  • Quotations handling and renewals of insurance policies.
  • Preparing daily and monthly sales reports.
  • Handling claims for individual as well as corporate clients, sending invoices as per customers’ request.





Master of Business Administration

University of Bolton (RAK Campus)

Ras Al Khaimah, UAE


Bachelor of Arts

University of the Punjab

Lahore, Pakistan



Letter of Credit Training

KC International

Business  Writing  Workshop  

ETON Institute

Institutional Selling



Supply Chain Management
Problem Solving
Process Management