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Summary

I am a skilled trainer with 5 years of experience designing and delivering technical training.  Collaborating with technical experts in my role as a software consultant and as a software engineer, I am able to deliver complex information effectively. With a strong technical educational background, I also have experience creating full stack desktop and web applications and strong working knowledge of Object Oriented programming concepts. I believe I will be a good fit for the technology  trainer role at  Workday.  

Work History

May 2013August 2017

Educational Technology Coordinator/Language Instructor

British Council Vietnam / British Council Oman
  • Technology coordinator: Write training materials for introducing teachers to software as service solutions for technology integration in the language classroom. 
  • Conduct IT onboarding for new teachers, provide help and support in incorporating technology effectively in their classrooms. 
  • Design presentation decks, create, edit and proofread digital lesson content.
  • Lead a team of 8 teachers to identify objectives, manage and ensure timely delivery of course content. Suggest new and creative approaches for learner content. 
  • Delivering English Language lessons for adults in class. 
  • Relevant technologies: Moodle, WordPress, British Council LMS, Powerpoint
Nov 2018Present

Software Concultant(R&D)

KPMG Ireland

The R&D tax team is a highly successful team of tax and technology specialists who work on a variety of very high profile software clients.

  • Interviewing clients’ software engineering leads and teams in order to identify software development activities which have potential for R&D tax credits.
  • Drafting high-quality technical reports, detailing various stages of product development. Simplifying programming concepts and communicating complex information effectively. 
  • Project Management – Responsible for high-quality delivery of advice and solutions to clients, ensuring management of risk and reputation.
  • Producing project budgets and schedules that are time and cost-effective.

Relevant tools &concepts: Confluence, Jira, MS word. Our clients' projects range from Machine Learning, Cloud migration, Database architectures, network management, mixed reality(AR/VR) and more. 

Aug 2011Nov 2012

Software Engineer

IBM Global Business Services 
  • Create training materials for onboarding graduate hires in incident, change management, and technical knowledge transfer.
  • Support and train end-users in using our applications and write troubleshooting guides.
  • Participate in application improvement team meetings in person and virtually - Gather requirements, understand, identify problems in code and propose plans to implement code changes.
  • Maintain clear, up to date documentation of software changes.  
  • Relevant Technologies: UNIX, HP Open VMS, SQL, PowerPoint, Excel, Cisco WebEx. 
January 2011July 2011

Application Development Intern ( Work Experience during Bachelors )

Sopra Steria
  • Develop 'Incident Repository tool' using Java and SQL ( Oracle 10g). 
  • Lead and manage the software development lifecycle from requirement gathering stage, technical documentation to coding, testing, and soft deployment. 
    Relevant technology: Java NetBeans for UI, Oracle 10g as backend. 
Nov 2012Apr 2013

Content Creator - Digital PM ( Contract Position )

De Kulture Music (P) Ltd - Blue Lotus Festival
  • Write copy for the website, newsletters, and marketing content for social and print media.
  • Interface with managers, engineers and design team to streamline the workflow of digital and design products. 
  • Relevant technologies: Wordpress for Content Management, Adobe suite, Social Media management (Facebook), newsletter content and design ( Mailchimp ), HTML, CSS

Education

Sept 17Sept 18

M.Sc. - Interactive Digital Media

Trinity College Dublin
  • Digital Content Creation: audio, video, web design, e-learning course design, Interaction and narrative design, front and back end programming.
  • Research paper on a team-based, technology enhanced, task-based learning model for education and training. See final paper here. 
  • Project: Warpaint -  An interactive music video created using Three.js and Leap Motion controller. See video simulation here.
  • Relevant technologies: Adobe suite - Illustrator, Photoshop, Premiere Pro, Audition, , Captivate, Articulate 360.  HTML, CSS, Javascript, Node.js, Processing, SQL, 3DS Max, Leap Motion and Javascript integration for interactive web apps.
    Content authoring: Microsoft Visio, Atom and Komodo IDE, Wordpress, Notepad ++
May 2007May 2011

Bachelor of Engineering - ICT

Manipal Institute of Technology
  • Information and Communication Technology. GPA : 7.15/10 equivalent to 4 
  • AICTE Young Women in Science Scholar for  Academic Excellence
Apr 2013May 2013

CELTA

University of Cambridge

 Teaching Qualification - Certificate in English Language Teaching to Adults 

Oct 2014Apr 2015

TYLEC

Trinity College London

 Teaching Qualification - Trinity Young Learner Extension Certificate 

Skills

Technical Training

Enthusiastic and dynamic trainer skilled in providing user training for tech products for both technical and non-technical audience. 

Curriculum Development

Using authentic material and organizing into modules and teachable chunks, 

Software Development

Concentrated experience in mixed reality app development, Java, Javascript, Oracle database(and other RDBMS), SQL, Web Development( HTML, CSS), fundamental understanding of client-server architecture and programming concepts, interactive audio and video content creation.

Team Management

Lead teams of upto eight members as Communications Officer at Trinity, Level Leader at British Council, City organizer at Pecha Kucha 20*20, Project Manager at De Kulture.

Technical Writing

Communicating and documenting complex technical projects for a diverse audience. Writing web content, Software Requirement Specifications, technical training materials for instructor-led and virtual training.

Cross Cultural Communication

Lived and worked in four countries so far - India, Vietnam, Oman, Ireland. Skilled at cross cultural communication for business with a variety of stakeholders.

Project Management

Work cross-functionally, collaborate, influence and work as a team leader and member