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Summary

-    A strong believer in completion and delivery who’s been able to minimize team member attrition rate or moving away during a project execution.
-    Motivated and dynamic QA Manager possessing 13 years of multi-functional and varied international experience gained at some of the leading global and regional software and corporate institutions.
-    Exposure of Project Management and QA Management of IT Solutions for corporate banking, credit portfolio / risk management, Leasing/Financing Fleet, Telecom and IT healthcare project.
-    Possess a highly successful track record of providing leadership and strategic direction to key functions though superior communication, interpersonal and motivational skills. Excels in building meaningful relationships with senior client management.
-    Broad industry experience of global corporations & working with/for Fortune-100 companies
-    Demonstrated ability to lead cross-functional teams to execute complex solutions for corporate, institutional and sovereign clients in a fiercely competitive market place.
-    Proven track record in Test Automation and Performance Test Automation, later as Test Manager. Proposed tuning of application architecture recorded as 4000% performance improvement by client
-    Experience at CMMi Level 5 company, specializing Test Design & Test Architecture
-    HP Certified Accredited Integration Specialist for HP Performance Center
-    HP Certified Accredited Integration Specialist for QuickTest Professional (QTP)
-    Certified: HP Load Runner, VUGen, QTP, CCNA
-    Knowledge of Business Process Management & Elicitation and Quality Analysis

Work experience

Dec. 2015Dec. 2017

Associate Vice President and Global Head of QA

Systems Ltd.

Established since 1977, Systems Ltd takes pride in being 1st Software Company and currently the largest in Pakistan; currently operating in Pakistan, US, England, KSA, UAE, Qatar, Oman, India and Australia.

Associate Vice President and Global Head of QA

  • Established QA as a competency, grown with 120 engineers spread over multiple geolocations
  • Reduced cost of QA by ~18% by implementing end-to-end ALM using MS TFS
  • Reduced overall cost of delivery by improving quality and build-automation integrated with Jenkins
  • Reduced operations overhead and licensing cost by replacing 5 tools with just one – for ALM.
  • Established CM, BA and Specialized testing functions within competency.
  • Created a blog that foster a culture of learning and knowledge sharing – I set an example as trainer.
  • Implemented key metrics to gauge performance of processes, artefacts as well as resources.
  • Actively participated in Presales; had several presentations with customers and finalized contracts.
  • Analyze business statistics to prioritize areas and convert goals into quantified targets.
  • Succession planning, resource management, capacity planning.
  • Responsible for defining operating procedures, risk management and business solution delivery.

I’d been involved in projects for proposal building, resourcing/costing, client presentations, mobilization of resources, interacting with project sponsor at all levels

Apr. 2014Dec. 2014

Automated & Performance Test Manager

NetSol Technologies Ltd.
  • Work as mentor and lead by example to achieve quality objectives.
  • Coordinate functional and performance test requirements with the Development Manager.
  • Devising test strategy, defining milestones of testing teams
  • Checking the functionality and efficiency of the processes and software development products.
  • Analyzing underlying business needs and achieving business objectives
Oct. 2012March 2014

Program Test Manager

Scope International Ltd., Malaysia
  • Implementing an evolving product in 20 countries with commitment to achieve results
  • Managing product across 4 countries (MY, IN, SG, AU) and implementing in 15 countries
  • Management of both onshore and offshore testing teams (based in India, Malaysia); 30-members team composed of test managers, test leads and test analysts.
  • Successfully optimized test management process resulting in swift delivery of test results.
  • Liaise with interfacing Project Managers to help synchronize mutual expectations.
  • Report to senior management on the quality and status of projects; ensuring appropriate mitigation to risk, projects are delivered on time and within budget
  • Ensure compliance to bank policies and procedures (delivery, legal, risk and regulatory framework) for all release cycles involved whilst vendor coordination & implementation.
  • Review quality of deliverables from vendors, propose recommendations on quality improvements, remedial actions for non-compliance with IT Audit
Aug. 2005Oct. 2012

Principal Lead Performance and Automated Testing

NetSol Technologies Ltd.

NetSol Technologies is 93rd company globally achieving CMMi L5, the highest software quality standard. Currently rated amongst top 500 software companies of world; its largest revenue company of S. Asia.

Principal Lead Performance and Automated Testing

  • Worked as test architect and acted as solution provider.
  • Conducted performance testing in China for GMAC-SAIC, a fortune 100 company.
  • Proposed tuning of application architecture that client reported 4000% improvement.
  • Identify bottlenecks through analysis – Ensured proper implementation of business processes & Service behavior of Architecture and Workflow.
  • Automated Testing using HP QTP 9.2/10.0 and Mercury WinRunner 9.2 TSL & RTS.
  • Conduct Load/Stress/Volume/Soak/longevity/endurance & Performance Testing using LoadRunner 9.0/11 or other tools if required.
  • Capacity testing with network impairment, capacity planning and workload analysis
  • Business process understanding & modeling and Interpret system architecture diagrams
  • Establishment of Performance benchmark, Performance Curve and Projection drawing.
  • Created VUser scripts for HTTP, Ajax, TCP/IP, Oracle 2-tier, SQL Protocols and Flex
  • Parameterize, correlation, scenarios making, Profiling, analysis through LR monitors and Spotlight etc., followed by root-cause analysis using HP Analysis
  • Load balancing verification of MLB, Failover testing & contriving disaster recovery plan
  • Distributing Load Tests across multiple machines using injectors
  • Team management, plan resources, goals setting, task assignment, tracking & monitoring
  • Worked closely with project managers & project team to resolve outstanding issues.
  • Devise appropriate test strategy; automated regression/performance test planning
  • Assess feasibility of automated testing. Problem analysis, Research & Resolution
  • Conduct numerous trainings on QMS and automated testing.
  • Analysis of business processes, design, configuration & its functional implementation.
  • Reviewing & Analysis of Business Scenarios, Requirements and Functional Specifications, Proof/edit all documentation by SEG
  • Designed strategy, identify scenarios; draw Test Cases, execute positive and negative cases of business
  • Business & Regression testing of Net-Centric, SOA based Web/Desktop/Mobile Apps
  • Used QA Tracker (similar to QC/Test Director) for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation
  • Analyzed results, Generated test reports and shipped to client
  • Created/updated SQA Metrics Reports (RSSR, TSSR & ASSR)
  • Developed application flow diagrams & environment specs. to elicit business scenarios

Projects Environments & Clients:

Clients: DaimlerChrysler Financial Services, Mercedes Benz Finance, Toyota Motor Finance, Ford Motor Credit, Hyundai Motor Finance, Australian Motor Finance, Bank of Scotland etc.

June 2009Apr. 2010

Sr. Software Engineer

TRG tech. (The Resource Group), Pakistan

2nd largest BPO company of world with over 30,000 employees globally.

Sr. Software Engineer (QC/QA)

  • Built automated test framework using TestComplete 7.1 for web application
  • Performed the Back-End integration testing to ensure data consistency on front end by writing and executing SQL queries on database
  • Database integrity testing – writing SQL and PL/SQL statements to analyze data
  • Conducted trainings on: QMS, Automated testing using winRunner, LoadRunner
  • Regression & gray box testing, log observations in TFS & Mentis, update status in vault
Jan. 2005Aug. 2005

Software Quality Assurance Engineer

AutoSoft Dynamics Pvt. Ltd.
  • Performed Smoke testing, Ad-hoc and Exploratory and usability testing
  • Integration & regression testing of web app on Apple Mac 9.1, OS X 10 & handheld devices, PDAs and Pocket PC; followed by Bugs Management using TestDirector 7.2 in ISO 9001:2000 env.
  • Analysis of the emerging market needs and reverse engineering of competitors’ products
  • Verified application for Palm Pilots and PocketPC PDAs as well as Usability testing
  • Understand working model of Anesthesiology residency users; develop and execute scenarios for Duty hours and Scheduling; Verify case logging, monitor annual ACGME training reports.

 

May 2004Dec. 2004

Software Developer

Quadra Technologies
  • Requirements management and preparation of RS
  • Software development using Visual Basic 6, SQL-Server
  • Testing, validating and verification of modules, SAT
  • Deployment on servers and taking signoff

Education

20052006

MBA

University of Central Punjab
20012004

BS Computer Science

University of Central Punjab

I have special interest in promoting education. I have won Outstanding Performance Award in organizing programming competition at university event by the name LOOP (Lahore Open On-spot Programming competition) in 2003 I have won Special award in appreciation of Leadership Skills for the same university event LOOP in 2003 I had been serving as Teacher’s Assistant for various technical subjects like Programming, Advance Object Oriented Programming, Data Structures, Assembly language programming for about 3 years during my academic plan. During this span, I also won Second Position in Term Project Competition (Data Base I) in 2002. My article got published in university magazine by the title: "Scientific Thinking", May 2002. I was honored for Graduate Student Teaching through 2002 - 2004