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Work experience

Feb 2013Jan 2015

customer service representative

Arizona Academy for language training
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.

Education

Jan 2015Present

MBA( master of business administration)

Garden York university,USA
Jul 2013

B.S of Arts, French section

Sohag unversity

languages.

Portfolio

Seeking for Challenging job ,in a reputable organization ., where my skills and experience can be utilized effectively and fulfills my personal ambitions and enhance my knowledge.

Skills

teamwork
technical and computer
business
languages
communication and customer service skills