Work History

Work History
Feb 2013 - Jan 2015

customer service representative

Arizona Academy for language training
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.

Education

Education
Jan 2015 - Present

MBA( master of business administration)

Garden York university,USA
Jul 2013

B.S of Arts, French section

Sohag unversity

languages.

Portfolio

Skills

Skills

teamwork

technical and computer

business

languages

communication and customer service skills