PRODAPT Powering Global Telecom in Chennai
Proficient to Support the Client Applications, Configuration to Management the applications .
IT Support for telecomm domain.
Worked on different types of tools like FACTS(facilities access tracking system),TBS(telecom business solution),FMS(facilities management system).
Worked with monitoring CCTV surveillance.
Capability : Handling for METASOLV in M6 & CITRIX applications, Mcleod, Cavalier application.
Maintaining to secured the customer information.
Solving Client customer queries and circuit problems.
Telecom package for client requirement.
Design of telecom package includes (Transmission/access control,
Modifications and suggestions or new designing circuit.
To roll a circuit from one switch to another changing CFA and
Managing two process for product service request and local service request .
Ability to adopt well and perform in new environment and situations.
Set to time and date automatically activate and deactivate the
Customer telephone number.