Head of Social Media Marketing
Surefoot Sports Limited
Defining and implementing a social media strategy to maximise brand exposure.
Creating and implementing a social media calendar and production of social content.
Creating and running campaigns on a number of social media platforms.
Manage promoted content campaigns and budgets.
Coordinate with customer service agents to manage and escalate customer complaints via social channels.
Developing and maintaining market leading industry knowledge of social media marketing to assist with delivering a top level service.
Developing relationships with popular sports brands regarding referrals for bespoke services.
Performing analysis of customer data and development of promotional bundle offers.
Implementing brand marketing strategy and its adaptation to UK market.