Account Programmer Analyst Client Description: In order to check and maintain the technical accounts of the internal and contractor employees of the organization for the different environments like windows, Linux, UNIX and Database an application is been developed by name“ GARFILD”-Global Access Referential Database. Project Summary: This application is heart of the business as this is where all the technical and the referential data are dumped from the TALC, POPS, Urbann, Marley, GTS and many other security data details. This application not only makes sure that secured and non-fraudulent data but also provides the good looking interface for the end-user to get the required data for the purpose. Roles and Responsibilities: Domain expertise in Banking industry and experience in Analysis, Design, Development, testing and maintenance of application software, Delivery Management and Client Interaction. Gained experience in handling the Enhancement requests and activities by adhering to the complete SDLC process flows. Ensured for Quality deliverables from Offshore in accordance with quality control standards and business practices and procedures on a daily basis and on overall productivity improvement. Preparing the technical design documents which cover the client requested functional changes. Providing EOD reports to the Clients for Business Analysis and Process improvements. Enhanced application support processes with internal Discover staff, external partner systems and vendors. Performed defect analysis of the real time issues in the production environment. Requirement Analysis, Coding, testing and review for client requests involving C/C++, UNIX and SQL. Involved in issue related calls call with clients and resolving them within SLA. Involved in creation of change requests and performing the change with clients. Ensure batch cycle completion before SLA time limits.