Work History

Work History
2010 - Present

Project Manager

Manulife Financial
  • Manage Individual Insurance Actuarial and Finance sponsored projects and initiatives by providing direction and guidance to ensure deliverables are completed on time, within budget and quality targets
  • Provide resource and effort planning support for many competing initiatives, work with Valuation Actuary, Line Actuaries, and Finance Senior Management to obtain buy-in for, and prioritize projects across IIC Finance teams
  • Facilitate the evaluation of ideas and options including assessing risks and trade-offs, develop detailed plans for Valuation projects, facilitate the development of project scope and objectives, create and maintain project schedules, establish and measure quality criteria, and provide input into and manage project budgets
  • Prepare management reports for, and effectively communicate with / present to project sponsor(s) and/or Steering Committees
  • Liaise between project teams, project sponsors, and client groups
2008 - 2010

Project Manager

Equifax
  • Managed multiple finance, insurance and banking industry client initiatives spanning portfolio management, financial modelling and analytics, credit marketing, and platform migration projects
  • Lead teams consisting of programmers, data specialists, quality assurance specialists, and specialized consultants within a matrix team structure throughout the entire project life cycle
  • Worked in a client facing capacity with internal and external stakeholders to define project scope, establish charter, work packages and WBS, allocate resources, and manage project deliverables
  • Delivered customer satisfaction by controlling project scope, cost and schedule while ensuring quality was not compromised
  • Worked with internal colleagues to help develop the project management process
2007 - 2008

Business Analyst (Contract)

Scotiabank
  • Assisted on a large scale system integration project by providing requirements and communications management, enterprise analysis, requirements analysis, and solution assessment and validation work
  • Elicited various business line requirements using interviews, document analysis, work sessions and business process descriptions
  • Critically evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a general understanding, and distinguished user requirements from the underlying true needs
  • Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements in order to provide the following deliverables: Business Requirements Documentation, Gap Analysis and Data Mapping
2004 - 2007

Project Manager

Kyung Hee University
  • Managed an inter-departmental program review project within a matrix environment which provided strategic program analyses and recommendations to better align organizational objectives with current and emerging customer needs
  • Lead a functional team to pin-point internal and external customer needs, establish learning objectives, and develop classroom curriculum, evaluation, and testing materials
  • Conducted market research and analysis of existing and emerging market trends, identified gaps and opportunities, and provided strategic and tactical recommendations as how best to exploit emerging opportunities
  • Coordinated project management initiatives, helped streamline project deliverables and worked with stakeholders to ensure scope, time and financial constraints remained within parameters
  • Worked in a multi-lingual and multi-cultural environment spanning several organizational silos
2001 - 2003

Program Lead (Contract)

Educational Broadcasting System (EBS)
  • Coordinated, authored, designed and co-developed a weekly 60 minute national educational television program
  • Created program wide strategic plan with work breakdown structure, milestones, metrics, and budget parameters
  • Performed on camera and as a voice over talent both in the studio and in the field
  • Worked with producers to develop new program and content ideas
1998 - 2001

Professor (Contract)

KonKuk University
  • Applied a student-centric and content-based learning pedagogy to first year freshman English classes which resulted in a 13% increase in student retention year-over-year
  • Exceeded departmental educational objectives by conducting student learning and skill assessments to pin point learning and/or development issues, creating individual learning plans, monitoring performance, and providing motivational mentoring to assist students in achieving their educational goals
  • Analyzed strengths and weaknesses of existing departmental practises, researched alternatives, and recommended new courses and pedagogy

Education

Education

Skills

Skills

Teaching / Group Facilitation

Leadership

Business Analysis

Project Management

Certifications

Certifications

CSC, Canadian Securities Course

Canadian Securities Institute

PMP, Project Management Professional

Project Management Institute