Summary

I am a detail-oriented creative writer with a B.S. in Digital Communications and a minor in English. 

My degree combined communications, business, and graphic design. For six months, I have worked as a communications intern at Quantum Communications, a strategic PR firm located in Harrisburg, Pennsylvania.

I have experience with Media Relations/Correspondence, Integrated Marketing Plans, Web Content Management, Social Media Optimization (SMO), Web 2.0, Direct Mail, TV & Radio Advertising

I am skilled in copy writing, copy editing, design & layout, analysis, customer service, and research.   I am seeking employment in the field of Corporate Communications, Public Relations, Marketing, and/or Writing for Digital Media.

Work History

Work History
Jan 2010 - Present

Communications Intern

Quantum Communications

Assist with public relations, marketing, and political campaign initiatives such as media outreach and online/TV/Radio advertising, as well as research for current and future clients. Utilizing my editing and proofreading, collaboration, design, and research skills.

Gaining experience in marketing, PR, event planning, and government relations. 

May 2008 - Jan 2009

Teller

A division of PNC Bank

Balanced a cash drawer, handled customer transactions, answered customer questions about accounts, promoted marketing initiatives, transferred new business and customers to managers, answered phones. Software used: LotusNotes, Genesis Teller, and PNC Employee Intranet

May 2007 - Aug 2007

Secretary

Bergdale Insurance Agency

Answered phones, updated clients' files (physical and electronic), updated policies using company websites, assisted clients in paying bills, filed, faxed, and emailed communications. Software used: CITRIX database, Microsoft Excel, and Microsoft Word

Jun 2006 - Aug 2006

Telephone Repair Representative

Embarq Logistics

Received national calls about malfunctioning telephone lines, walked customers through troubleshooting, escalated advanced problems to management, set up repair appointments, and mailed bill copies to customers.

Education

Education
Aug 2006 - May 2010

B.S.

Lebanon Valley College

Curriculum: Four areas of study: communications, art/design, business, and computer science. I completed a concentration in communications. 

Coursework:

  • Capstone I & II: Managed various projects for real-world local clients (work breakdown structure, budgets, timelines, project planning)
  • Integrated Marketing: Developed integrated marketing plans for real-world local clients in collaborative groups (Social Media Optimization, direct marketing, new media)
  • Advertising Copy & Layout: Designed layout and copy for TV, Radio, and Print advertisements
  • Journalism in the Digital Age: Launched and promoted La Vie Online, reporting, breaking news, weekly webcasts
  • Writing for Digital Media: Wrote proposals, designed web site maps, managed projects (writing for corporate communications/digital media)

Extracurricular Actvities:

  • Staff Writer, Copy Editor, Online Content Manager: La Vie Collegienne (campus newspaper)
  • Editor: Greenblotter (campus literary/culture magazine)
  • President, Secretary: Kappa Lambda Nu 
Sep 2008 - Dec 2008

Study Abroad

London Metropolitan University

Coursework: 

  • Public Relations
  • Social Policy in Britain
  • Poetry
  • Mass Communications

Extracurricular Activities: 

  • Experienced different cultures throughout the city of London as well as British culture
  • Planned trips and traveled to Ireland, France, Wales, the Netherlands, and Scotland

Skills

Skills

Technical Skills

Adobe Photoshop CS4 Adobe Illustrator CS4 Adobe InDesign CS4 Microsoft Office (Word, PowerPoint, Excel) Microsoft Visio Microsoft Access HTML Content management systems