Dynamic and results-driven professional with extensive background in sales, business development, and customer relations. Recognized for maintaining an outstanding record of achievement leading to accelerated sales growth and improved operational efficiency. Skilled at retaining and maximizing existing account revenue base and implementing processes and procedures that increase productivity, enhance efficiency, and drive profitability. Adept at assessing client needs and providing consistent service and follow up to ensure long-term relationships. Effective communicator, skilled at building rapport with diverse individuals.
Apr 2008 - Present
Rider's Edge Range Aid
Manatee River Harley Davidson
Assist in delivering the Harley Davidson Rider's Edge Basic Rider Course. Responsible for equipment handling and transport, range management and assisting the Rider Coach.
Jan 2008 - Present
Business Technology Consultant
SaraMana Business Products, Inc.
Conduct sales of document imaging hardware, software, and professional services. Maintain relations with existing clients and secure new business via phone calls, in-person visits, networking, attending seminars, and following up with referrals. Initiated and executed a significant increase in county government sales via expanding the collaboration efforts with purchasing staff. Obtained up to 70% business from new clients, revived a stagnant territory, and expanded into major accounts while achieving 116% of sales goal. Utilize specialized knowledge of business process analysis to offer comprehensive value-added solutions.
Jan 2005 - Jan 2008
Home Mortgage Consultant
Wells Fargo Home Mortgage
Provided consultative sales, offering home purchase and refinance mortgage solutions. Identified and created referral sources from realtors, builders, and financial professionals. Serviced property specific joint venture and branch retail lending channels. Achieved Million Dollar Club ranking for securing 80% business from new clients. Developed and fostered relationship with exclusive top area realtor.
Jan 2002 - Jan 2005
Wachovia Bank, Paragon Financial Services, UBS Financial Services
Produced consumer loans, home equity loans, and home equity lines of credit. Maintained active referral network. Counseled and educated customers in investment options, asset allocation, and offered products that aligned with their individual needs. Secured new clients through cold-calling, attending seminars, and referrals. Developed two niche loan referral sources and was an upper ranking producer of loans and deposits. Achieved Level I production and Level II assets with $4M in assets under management. Recognized for providing a superior level of customer service and increasing customer satisfaction ratings.
Jan 2000 - Jan 2001
Regional Sales Manager
Conducted sales in a four-state territory, including Alabama, Florida, Georgia, and Mississippi. Collaborated with distributors to generate new prospects through the sales process. Contributed to business development by creating a new distribution network in the region. Commended for increasing quotation rate by 45% within one year.
Jan 1998 - Jan 2000
Regional Sales Manager
Komatsu Cutting Technologies
Managed sales activities in a 13-state region covering the Mid-West and Western United States. Generated new prospects, qualified leads, and moved existing prospects through the sales process. Assessed distributor performance and made recommendations on improving behavior. Ensured customers were receiving a dynamic level of service. Attended trade shows to present technology information to prospective companies, generate leads, and secure deals. Increased sales in an unproductive territory by 100% and order volume by 200%; Installed 12 systems valued at $2.5M. Resolved customer care issues in a prompt and professional manner.