Work History

Work History
Feb 2008 - Dec 2009

Admissions Representative / Assistant Director of Admissions

Minnesota School of Business

Started when campus was under construction and all employees were new. Played key role in establishing processes and communication channels. Currently guide up to 70 students per quarter through enrollment, financial aid, and registration process, overseeing 3 admissions reps. - Brought in nearly 10% more students than the average rep due to attentive follow-up and persistence – placed more than 300 calls per week. - Chosen to serve as Interim Director for 4 months after sudden departure of Director of Admissions.

May 2004 - Jun 2007

Senior Customer Service Associate / Assistant Manager

Movie Gallery Inc.
Helped turn around under-performing store suffering from poor employee morale. Served as a liaison between staff members and management, facilitating communications between each. Provided exemplary service to customers, readily sharing video game and movie knowledge. - Stepped-in and filled void created by Manager’s termination by building trusting relationship with owner, serving as spokesperson for staff, assuming more/longer shifts, and shouldering administrative duties. - Instrumental in helping struggling business grow to become a viable rival of town’s largest competitor.
Jun 2002 - May 2004

Outbound Sales Representative

Schwan’s Frozen Food Company
- Top-producing rep for 6 months in a row by remaining optimistic and upbeat despite challenges. - Marketed new products to existing and new customers

Education

Education
2008 - 2011

M.B.A.

Minnesota School of Business

Skills

Skills

Active member of online communities

Bungie.net, Kotaku.com, and more.  I am also an avid video game player and geek as well as a Blogger in my free time. 

Public Speaking

State Speech Champion Winner / MC for various events / PowerPoint presentations for Minnesota School of Business / Overnight Disk Jockey at local radio station 

Volunteerism

United Way Volunteer (2008 & 2009) / Fargo 2009 Flood Volunteer / Humanitarian Mission trips to Mexico & Dominican Republic / Acting Coach and Mentor for elementary and high school students

Summary

The foundation of my success within Sales and Marketing is my ability to communicate simply, accurately, and effectively. I have a strong ability to determine the best course of action in a given situation and then translate that action into easy to follow directions. I also enjoy the challenges presented through working directly with leadership teams and people. In particular, I find satisfaction in working with other teams and teammates on different aspects of a common goal in order for that goal to be successful. I would like to use my knowledge and skills to start a career and help a company work towards their goals of product integration with customers through customer relations.

Objective

I am a hard-working professional with a passion for public relations, teamwork and video games is seeking to add a mix of fun and passion to a Seattle area video game developer or publisher. 

Interest

I love going to and participating in Theater.  Camping and Hiking, and pretty much anything outdoors.  I am an amateur beer brewer.  I also enjoy reading a good book and seeing a good or bad movie.  In my free time I do enjoy getting on Xbox live and playing video games with friends and family.  

References

References

Tricia Braaten

Tricia and I worked together for almost a year in the Admission's department.  We had friendly competitions and pushed each other to exceed our goals every quarter. 

Lola Holland

I worked with Lola during my time with Minnesota School of Business.  She worked hand in hand with the students I enrolled.  And worked with the Admissions Department in finding jobs for our students.