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Summary

Over ten years of experience in administrative roles have given me excellent organizational, multi-tasking and prioritizing skills. 

Work experience

Jan 2013Present

Enrollment and Billing Coordinator

YWCA McLean County

Front Desk Supervisor

  • Supervision of two employees
  • Assigning tasks as needed
  • Review time sheets and perform both 90 day and yearly performance reviews

Accounts Receivable

  • Responsible for all child care accounts including both private pay and subsidy
  • Process of all incoming payments and application to appropriate account
  • Preparation of DHS billing certificates
  • Preparation of all deposits and including payments from the state
  • Reconciliation of accounts

Enrollment Coordinator

  • Responsible for all enrollment and registrations and maintenance of spreadsheets
  • Created, implemented and maintained new filing system
  • Create and design monthly child care newsletter
  • Regularly complete subsidy paperwork/understand the rules and regulations of subsidy assistance
  • Provide customer service to clients, including bilingual translation to Spanish-speaking parents
  • Maintain security through the door system and emergency contact sheets
  • Graphic design of flyers and other promotional materials

Wellness Committee Chair Person

  • Organize committee and meeting schedules
  • Organization of events and fundraisers to raise awareness on healthy lifestyle habits

Feb 2009Jul 2011

Claims Service Assistant

State Farm Insurance

Provide administrative support to Claims Adjusters

Team Leader

  • Assign duties to fellow team members and oversee every day team functions
  • Responsible for entering new claims into the computer system

Education

Aug 2005Jul 2007

Bachelor of Arts in Psychology

Florida International University

Coursework in all areas of psychology.

Skills

Techinical Skills

Proficient in:

  • Microsoft Word, Excel, Power Point and Outlook
  • Internet Browsers and Applications
  • Photoshop
  • Child Care Manager
  • Financial Edge
  • Multi-Ad Creator
  • 60 WPM Typing
  • Multi-Line Phone
  • Copy Machine jams and functions
  • Fax Machine

Other skills include: 

  • Web Design
  • Graphic Design
  • Blogging, photo editing and social media
  • Bilingual in English and Spanish