Starbucks Coffee Company
Played a key role in establishment of over twenty regional and business unit Diversity Leadership Teams / Councils – an increase of 50% [designed to be crucial to driving specific diversity business, EEO compliance and talent management needs]. Developed and implemented Diversity Business initiatives specific with regional and business unit “bottom-line” priorities (i.e. store site revenue and staff goals). Was team leader in working with company field Human Resources personnel on two high profile employee retention initiatives: 1) increase executive support of employee resource groups 2) create leadership mentoring program targeting underrepresented employee populations.
Additional responsibilities included:
Serviced organizational support functions and operations retail business clients as a Subject Matter Expert in the following capacities: 1) Implemented bottom line goals and “good faith” initiatives of EEO / Affirmative Action Plans design to fulfill requirement of government contracts, 2) Worked with Global Staffing unit to design, implement and assess workforce projections of seven regional areas and four support functions, 3) Addressed diversity and accessibility employee relations issues, 4) Reviewed and developed Human Resources policies and guidelines, and 5) Designed, implemented and evaluated community relations / strategic partnership initiatives.
· Executive Communications / Updates: set agenda and facilitated quarterly virtual Global Diversity & Inclusion business meetings with regions / business unit leadership
· Training & Development: created, facilitated, evaluated outcomes and coordinated rollout of three US Retail core areas of focus
· Employee Planning (Recruitment & Development): collaborated with field based Human Resources and operations leadership to impact staffing, training retention strategies